Tonya Ball

• Facilitate the scheduling of referrals from outside healthcare providers and communicate current status
• Build and maintain great patient rapport and support
• Ensure accuracy in scheduling for diagnosis with specific provider and in appropriate timing
• Communicate when necessary with other staff to ensure complete patient care

Completed clinical procedures and gathered patient data for interpretation by physician.
Collected and documented patient medical information such as blood pressure and weight.

Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.

Called patients to relay various test results, schedule follow up appointments, and facilitate physician ordered treatments.

Taught patients about medications, procedures, and care plan instructions.

Called and faxed pharmacies to submit prescriptions and refills.

Vital signs, venipuncture, EKG's, assist with procedures, assist with various scopes, assist with debridement, contact vendors for instrument ordering, stocking, clinic flow, precept new hires, electronic charting, IHIS,EPIC, Microsoft capabilities, assist with physician and patient schedules, etc.

I made 2 moves with the Head and Neck Oncology team and helped to establish clinic flow and set up of patient and procedure rooms. I assisted in ordering appropriate supplies for the set-up of the new James Hospital.

I aided in the collaboration of the Free Head and Neck screenings that we provided for the community every year.

I was head of the Social Committee and a member of Relationship Based Council, the Unit Based council, the Quality Council and served on the Environmental Rounds Team.