TONYA CRUZ
Port Orange,FL
Summary
Experienced Work at Home Agent who is able to create an efficient work environment based on the companys work at home guidelines. Self-motivated with a diligent work ethic and strong interpersonal communication skills.
Overview
6
6
years of professional experience
Work History
Intake Specialist
Pro Legal Services
08.2023 - 07.2024
- Answered phone calls to qualify callers for mass law suit claim.
- Completed necessary paperwork when qualified.
- Completed follow up calls when unable to complete an intake.
Customer Service
Dialog Direct
04.2018 - 10.2019
- Improved overall client experience with attentive customer service and prompt assistance.
- Provided excellent customer service through communication and interpersonal skills.
Education
High School Diploma -
Manheim Township High School
Neffsville, PA05.1979
Skills
- Independent worker
- Computer Proficiency
- Professional telephone demeanor
- Professional and mature
- Microsoft Outlook
- Follow-up skills
Timeline
Intake Specialist
Pro Legal Services
08.2023 - 07.2024
Customer Service
Dialog Direct
04.2018 - 10.2019
High School Diploma -
Manheim Township High School
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