Tonya Fodaile
Brimfield,MA
Summary
Customer-focused Retail Professional with extensive experience in enhancing store operations and service delivery. Operates POS systems, manages cash transactions, and ensures register accuracy. Efficiently restocks inventory and maintains an organized sales floor while assisting customers with inquiries to elevate their shopping experience.
Overview
6
6
years of professional experience
Work History
Sales Associate
Cumberland Farms
Brimfield, Massachusetts
12.2020 - 09.2026
- Assisted customers with product inquiries and recommendations, ensuring they found desired items and received helpful advice.
- Operated cash register and handled cash, card, and mobile payments
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Verified customer age for tobacco, alcohol, and lottery purchases
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves, coolers, and merchandise displays throughout sales floor
- Restocked shelves to maintain sufficient inventory levels.
- Checked product dates and removed outdated items from shelves
- Cleaned counters, service areas, and store surfaces to maintain appearance
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted coworkers with closing tasks, inventory checks, and floor recovery
- Trained new team members in cash register operation and stock procedures, improving overall team efficiency.
- Maintained up-to-date knowledge of store merchandise and policies.
- Worked with fellow sales team members to achieve group targets.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
GED
Worcester, MaSkills
Customer-focused Retail Professional with extensive experience in enhancing store operations and service delivery Operates POS systems, manages cash transactions, and ensures register accuracy Efficiently restocks inventory and maintains an organized sales floor while assisting customers with inquiries to elevate their shopping experience
Customer-focused Retail Professional with extensive experience in enhancing store operations and service delivery Operates POS systems, manages cash transactions, and ensures register accuracy Efficiently restocks inventory and maintains an organized sales floor while assisting customers with inquiries to elevate their shopping experience
Timeline
Sales Associate
Cumberland Farms
12.2020 - 09.2026
GED