Overview
Work History
Education
Skills
References
Timeline
Generic

Tonya Hill Morris

Wichita

Overview

13
13
years of professional experience

Work History

Dispatcher/ Customer Service

Reddi Industries
Wichita
01.2025 - Current
  • Monitored incoming calls and dispatched drivers to appropriate locations.
  • Responded promptly to emergency situations and prioritized calls effectively.
  • Supported team members by providing timely updates on dispatch statuses.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned drivers to appropriate routes based on customer needs.
  • Resolved customer complaints related to service issues or delays.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.

Dispatcher/ Customer Service

LifeSave Air Ambulance
Wichita
03.2012 - 12.2022
  • Managed incoming calls and radio communications for dispatch operations.
  • Scheduled and coordinated transportation services for timely deliveries.
  • Monitored vehicle locations using GPS tracking systems.
  • Documented service requests and maintained accurate logs.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Utilized various software systems to facilitate movement, planning and scheduling.

Education

GED -

Hutchinsaon High School
Hutchinson, KS
05-1989

Some College (No Degree) - Liberal Arts/Nursing

Wichita State University
Wichita,Ks

Skills

  • Dispatch software
  • GPS tracking systems
  • Data entry accuracy
  • Emergency response
  • Route optimization
  • Customer relationship management
  • Attention to detail
  • Effective communication
  • Problem solving
  • Critical thinker
  • Decision-making

References

References available upon request.

Timeline

Dispatcher/ Customer Service

Reddi Industries
01.2025 - Current

Dispatcher/ Customer Service

LifeSave Air Ambulance
03.2012 - 12.2022

GED -

Hutchinsaon High School

Some College (No Degree) - Liberal Arts/Nursing

Wichita State University

Similar Profiles

CREATE PROFILE
Tonya Hill Morris