Tonya Horn
West Union
Summary
Dynamic professional with experience as a Rural Mail Carrier at the United States Post Office, utilizing effective rural route planning and customer service. Proven ability to enhance client satisfaction through effective communication and conflict resolution. Organization and strategic planning while delivering mail/packages.
Professional hairstyling expert with strong background in delivering high-quality hair care and styling services. Skilled in cutting, coloring, and styling techniques, with focus on modern trends and customer satisfaction. Adaptable to changing needs, and driven to achieve outstanding results for clients.
Overview
15
15
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
07.2025 - Current
- Delivered mail efficiently to rural households, ensuring timely service across diverse terrains.
- Navigated complex routes using GPS technology, optimizing delivery times and maintaining accuracy.
- Provided exceptional customer service by addressing inquiries and resolving issues for residents.
- Managed inventory of mail and packages, coordinating with local post offices to ensure proper handling.
Hairstylist
Great Clips
01.2011 - Current
- Maintained cleanliness and organization of workstation, adhering to health and safety standards.
- Educated clients on hair care products and maintenance techniques, enhancing their overall experience.
- Delivered exceptional haircuts and styling services, ensuring client satisfaction through personalized consultations.
Education
High School Diploma -
St Bernard High School
Cincinnati, OH05-2008
High School Diploma -
Scarlet Oaks Vocational School
Cincinnati, OH05-2008
Skills
- Customer service
- Health and safety compliance
- Package handling
- GPS navigation
- Hair styling techniques
- Workstation organization
- Consultation skills
- Time management
- Conflict resolution
- Attention to detail
- Communication skills
Timeline
Rural Mail Carrier
United States Post Office
07.2025 - Current
Hairstylist
Great Clips
01.2011 - Current
High School Diploma -
St Bernard High School
High School Diploma -
Scarlet Oaks Vocational School