TONYA JOSEPH
Brooklyn,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Supervisor
SJ Solutions
Brooklyn, NY
12.2023 - Current
- Monitored security operations to ensure compliance with established procedures and standards.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Prepared and submitted reports to keep management informed of security activities and developments.
Optical Technician
Optical Image Technology
Brooklyn, NY
03.2024 - 04.2025
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Registered patients and schedule appointments
Pit Operator
Amazon
Elizabeth, PA
06.2021 - 08.2022
- Driving the powered industrial truck allows me to reach high levels of products or move items that are too bulky to carry.
- Performed daily inspections of equipment to ensure proper functioning and safety.
- Operated heavy machinery proficiently, resulting in faster loading and unloading times.
- Increased productivity through effective
- Obtained goods for customers in warehouse
- communication and collaboration with team members.
Public Safety Officer
Rochdale Village Inc
Jamaica, NY
10.2018 - 04.2021
- Patrolling/Driving around property, inspecting buildings, preventing losses and damage by reporting irregularities, informing violators of policy, and dispatching for units.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
Jet Bridge Operator
Ground Service International
Queens, NY
10.2016 - 09.2017
- Handling aircraft baggage, loading and unloading onto an airplane, guiding aircraft to and from gates.
Concession Stand
Linden Boulevard Multiplex Cinemas
Brooklyn, NY
05.2016 - 11.2016
- Greet and serve customers, make sure the area is tidy.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Home Health Aide
Community Care Companion
Smithtown, NY
06.2015 - 03.2016
- Help patient perform their daily activities of living
- Monitor patient condition by observing physical and mental condition intake, output, and exercise
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Secretary
Excellent Auto Sales
Brooklyn, NY
02.2014 - 08.2014
- Watch the cameras and have people sign in with a license when enter the facility
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Janitor
YAI Network
Brooklyn, NY
08.2013 - 01.2014
- Clean the bathrooms, Sweep and mop the floors, take out the garbage
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Education
High School Diploma -
Clara Barton High School
Brooklyn, NY06.2013
Skills
- Skilled in conflict resolution
- Staffing and scheduling
- Weapons Screening
- Paperwork Processing
- Data Entry
- Multi-Task Management
- Software Applications
- Maintenance
Certification
- Driver's License
- Security License
- F02
Timeline
Optical Technician
Optical Image Technology
03.2024 - 04.2025
Security Supervisor
SJ Solutions
12.2023 - Current
Pit Operator
Amazon
06.2021 - 08.2022
Public Safety Officer
Rochdale Village Inc
10.2018 - 04.2021
Jet Bridge Operator
Ground Service International
10.2016 - 09.2017
Concession Stand
Linden Boulevard Multiplex Cinemas
05.2016 - 11.2016
Home Health Aide
Community Care Companion
06.2015 - 03.2016
Secretary
Excellent Auto Sales
02.2014 - 08.2014
Janitor
YAI Network
08.2013 - 01.2014
High School Diploma -
Clara Barton High School