Tonya Lawrence
Jakin
Summary
To acquire a full time, long term position within your organization that utilizes my education and experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinic Operations Manager
AllerVie Health
07.2023 - Current
- Responsibilities include:
- Managing 4 Allergy offices in Georgia and Alabama
- Managing day to day clinic operations
- Processing payroll
- Approving/ denying staff vacation requests
- Handling patient complaints
- Developing workday placement schedules for staff
- Managing physicians/providers office and meeting schedules
- Entering reimbursement information for staff reimbursements through the company chain
- Training all staff members with any new protocols established by the organization
- Train new managers/Team Leads in different locations
- Conducting weekly staff meetings
- Attending monthly management meetings
- Interviewing candidates for open positions within the office
- Handling disciplinary actions/terminations in conjunction with Human Resources
Practice Manager
Phoebe Physician Group/Phoebe Inpatient Medicine and Radiology
Albany, Georgia
06.2006 - 07.2023
- Current responsibilities include:
- Managing a practice of 40+ Physicians and Advanced Practice Providers
- Process weekly, Bi-weekly, and monthly payroll
- Process monthly and quarterly bonuses
- Process provider reimbursements
- Onboarding of new providers/ Offboarding of providers leaving the practice
- Organize monthly meetings
- Take meeting minutes
- Coordinate providers calendars/meetings/vacations
- Process hospital death certificates
- Maintain providers licenses and memberships
- Maintain providers updated contracts
Practice Manager
Phoebe Orthopedic and Specialty Group
01.2015 - 01.2022
- Responsibilities include:
- Managing a practice of 43 employees
- Processing payroll
- Approving/ denying staff vacation requests
- Handling patient complaints
- Developing work day placement schedules for staff
- Managing physicians/providers office and meeting schedules
- Entering reimbursement information for staff reimbursements through the company chain
- Managing on-call schedules for physicians/providers
- Training all staff members with any new protocols established by the organization
- Conducting weekly staff meetings
- Attending monthly management meetings
- Training new Managers employed by the organization
- Interviewing candidates for open positions within the office
- Handling disciplinary actions/terminations in conjunction with Human Resources
- Preparing office deposits and depositing them at the bank
Team Leader
Phoebe Infectious Disease
10.2011 - 01.2015
- Responsibilities included:
- Managed a staff of 8 employees
- Posted patient charges and hospital charges
- Trained all staff with new protocols established by the organization
- Entered reimbursement information for staff reimbursements
- Processed payroll
- Approved/denied staff vacation requests
- Handle patient complaints
- Answered phones
- Prepared office deposits and deposited them at the bank
- Managed physicians/providers office and meeting schedules
- Attended monthly management meetings
- Interviewed candidates for open positions in office
- Handled disciplinary actions/terminations in conjunction with Human Resources
Surgery Coordinator/Team Leader
Phoebe Cardiovascular Surgical Associates
06.2006 - 10.2011
- Started: Front Desk Check-in
- Responsibilities included:
- Patient registration
- Collected payments
- Prepared office deposits and deposited them at the bank
- Posted hospital and office charges
- Coordinated surgery schedules with the physician and operating room schedules
- Obtained insurance precertification for surgery and procedures
- Scheduled appointments
- Answered phones
- Assured that all records were in patients charts for appointments
- Scheduled referrals to other physicians
- Coordinated office schedules with on call schedules for physicians
- Assisted Manager with staffing placements
Education
Certification - Medical Coding
Albany Technical College
01.2011
High School - undefined
Dougherty Comprehensive High School
01.1993
Skills
- HIPAA compliance
- Patient care coordination
- Recruitment and hiring
- Scheduling management
Accomplishments
I have worked in the medical field for 25+ years. I started at the front desk of a medical practice and worked very hard to get to my current Management role.
Certification
Certificate in Medical Coding
Timeline
Clinic Operations Manager
AllerVie Health
07.2023 - Current
Practice Manager
Phoebe Orthopedic and Specialty Group
01.2015 - 01.2022
Team Leader
Phoebe Infectious Disease
10.2011 - 01.2015
Practice Manager
Phoebe Physician Group/Phoebe Inpatient Medicine and Radiology
06.2006 - 07.2023
Surgery Coordinator/Team Leader
Phoebe Cardiovascular Surgical Associates
06.2006 - 10.2011
High School - undefined
Dougherty Comprehensive High School
Certification - Medical Coding
Albany Technical College