Open To Work
Tonya Love
Marietta,GA
Work Preference
Summary
Training and Development Professional with experience coordinating employee onboarding, compliance training, learning programs, employee communications, records management, and cross-functional collaboration. Skilled at facilitating training initiatives, maintaining compliance documentation, and supporting employee development programs.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Administrative Assistant
Spelman College
GA, US
08.2025 - 05.2026
- Focused efforts on discovering and meeting customer stated or unstated needs or expectations.
- Supported departmental operations through document management, vendor coordination, purchasing processes, reporting, and workflow tracking in Business & financial Affairs.
- Process purchase requisitions, purchase orders, invoices, and travel requests; support vendor setup and related documentation.
Professional Training and Development Coordinator
Spelman College
GA, US
04.2024 - 07.2025
- Coordinated employee training programs, scheduling, reporting, onboarding support, training logistics, and documentation management for Human Resources initiatives and learning programs.
- Focused efforts on discovering and meeting customer stated or unstated needs or expectations.
- Partnered with others to meet department and organizational needs and resolve resource problems.
- Coordinated training opportunities for the college community using various onsite or virtual formats.
- Assisted the Director of Human Resources with immigration and naturalization/labor certification matters and the production of student/employee record requests. This included working closely with the immigration attorney to maintain immigration files properly.
Covid-19 Coordinator (Contractor)
Spelman College
GA, US
03.2021 - 04.2024
- Oversaw and formulated COVID-19 data reports to streamline organizational workflow. Gathered testing data in adherence to guidelines and presented reports to the Department of Public Health. Deliver information by communicating protocols to all employees and students. Allocated and supervised surveillance scheduling and testing for employees, vendors, and campus guests.
- Performed high-volume data processing by employing spreadsheets, databases, and computer software.
- Planned and generated reports showcasing numbers of non-tested individuals as per protocol and recommended incentives to comply with the protocol.
- Designed the COVID-19 vaccination program and policy by serving as a key liaison between employees and university personnel.
Sr. Benefits Specialist
Northside Hospital
GA, US
03.2015 - 04.2018
- Developed written/graphic announcements and addressed requests from employees and management as well as discussed employee benefits during meetings. Provided support to the benefits team for overseeing daily benefits processes.
- Ensured data integrity by performing periodic system audits with 401k, COBRA, HSA, and vendors.
- Spearheaded team projects for open enrollment, COBRA, and personal time donation programs.
- Prepared reports for tracking plan in collaboration with payroll department and coordinator as per legal policies.
Benefits Specialist (Contractor)
YP Communications Co
GA, US
12.2013 - 12.2014
- Assessed and offered robust solutions for production workflow processes within the organization's digital operations. Evaluated organization opportunities and challenges by acting as a strategic partner across business units. Managed multiple ad-hoc reports as required by the digital operations team for 401k programs and the H.S.A. program.
- Met eligibility requirements for completing appropriate forms and administering temporary disability claims by conducting weekly/monthly audits for benefit Programs.
- Documented key production processes in partnership with product teams by delivering relevant insights and analysis.
Benefits Analyst/HRIS Specialist
Randstad North America
GA, US
11.2000 - 10.2013
- Directed employment benefit programs, including the Stock Options program, 401k retirement program, medical, dental, and prescription programs, group term life insurance, section 125 flexible spending accounts, vision, tuition reimbursement, vacation, and holiday benefits. Processed HRIS transactions hired new employees in HRizon and Peoplesoft systems and assisted in PeopleSoft system queries/processes applications for accuracy. Shared day-to-day status and progress of benefits administration projects for continuous information sharing.
- Shared files with vendors and verified the accuracy of employee status and enrollment in the system.
- Cultivated relationships with employees on all levels and addressed benefit-related questions, including internal teams, external customers, and third-party vendors.
Education
Bachelor of Arts - Interdisciplinary Studies of Social Science, Human Resources and Society
Spelman College
Skills
- Client Support
- Operational Support
- Vendor Coordination
- Documentation Management
- HRIS & Data Entry
- Excel Reporting
- Compliance Tracking
- Process Coordination
Certification
- PHR Certification-HRCI (2010-06 – 2019-06)
- ESL Certification – 130 hours (2018/2020)
Qualifications Summary
Dynamic, results-driven Human Resources and Training Professional with extensive experience managing employee onboarding, training programs, and performance tracking. Adept at building sustainable talent pipelines, facilitating both virtual and in-person learning initiatives, and partnering with leadership to optimize organizational efficiency. Strong communicator skilled at developing frontline talent and driving cross-functional team success.
Additional Professional Experience
- Walter Bickett Elementary School, NC, US
- EC Teacher
- 9/2020 – 3/2021
- Sustained caseload of students with suspected disabilities and coached students regarding academic, social, and behavioral developmental skills. Fulfilled each student’s requirement using appropriate methods of learning delivery and instruction.
- Executed IEPs and special educational services by collaborating with general school employees and medical professionals.
- Implemented appropriate measurements and assessment devices to evaluate and document students' progress.
- Kids College, South Korea
- Contracted English Teacher
- 9/2018 – 9/2019
- Interacted with parents and governors to nurture long-term relationships. Provided resources for lessons, while simplifying lesson plans in line with curriculum. Designed English Curriculum for students between the ages of 6 and 18. Maintained discipline in the classroom to minimize disruptions and maximize learning.
- Tracked and assessed 50+ students’ progress throughout the term and developed work plans in coordination with staff.
- Improved students' learning by offering informative presentations to students on different areas of study.
Timeline
Administrative Assistant
Spelman College
08.2025 - 05.2026
Professional Training and Development Coordinator
Spelman College
04.2024 - 07.2025
Covid-19 Coordinator (Contractor)
Spelman College
03.2021 - 04.2024
Sr. Benefits Specialist
Northside Hospital
03.2015 - 04.2018
Benefits Specialist (Contractor)
YP Communications Co
12.2013 - 12.2014
Benefits Analyst/HRIS Specialist
Randstad North America
11.2000 - 10.2013
Bachelor of Arts - Interdisciplinary Studies of Social Science, Human Resources and Society
Spelman College