Tonya Marbly
Warren,MI
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
8
8
years of professional experience
Work History
Branch Manager
Citizens Bank
Warren, MI
10.2014 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Education
High School Diploma -
Ml King Jr Sr High
Detroit, MINo Degree - Business Administration And Management
Marygrove College
Detroit, MISkills
- Employee Performance Evaluations
- Branch Operations Management
- Problem Anticipation and Resolution
- Strategic Risk Management
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
Timeline
Branch Manager
Citizens Bank
10.2014 - Current
High School Diploma -
Ml King Jr Sr High
No Degree - Business Administration And Management
Marygrove College
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