Tonya Mullinax
Townville,SC
Summary
Versatile and achievement-oriented professional with a proven track record at Eaton Cutler-Hammer, enhancing production efficiency and workplace safety. Excelled in customer service, issue resolution, and staff training across various roles. Demonstrated exceptional work ethic, team collaboration, and attention to detail, significantly reducing food waste by implementing effective storage techniques.
Overview
36
36
years of professional experience
Work History
Cashier
Kent Kwik Convenience Stores
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cook/Head Waiter
Bravo Pizzeria
05.2000 - 06.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Assistant Manager
BP Gas Station Service
11.1996 - 05.2000
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assembler
Eaton Cutler-Hammer
03.1989 - 10.1995
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
Education
High School Diploma -
Pickens High School
Pickens, SCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Product knowledge
- Issue resolution
- Staff training
- Attention to detail
- Inventory control
Timeline
Cashier
Kent Kwik Convenience Stores
06.2024 - Current
Cook/Head Waiter
Bravo Pizzeria
05.2000 - 06.2023
Assistant Manager
BP Gas Station Service
11.1996 - 05.2000
Assembler
Eaton Cutler-Hammer
03.1989 - 10.1995
High School Diploma -
Pickens High School
Similar Profiles
Stephanie SotoStephanie Soto
Team Member at Kent Kwik Convenience StoresTeam Member at Kent Kwik Convenience Stores
Avery SheltonAvery Shelton
Team Member at Kent Kwik Convenience StoresTeam Member at Kent Kwik Convenience Stores
Samuel BaumbachSamuel Baumbach
Team Member at Kent KwikTeam Member at Kent Kwik