Tonya Owens
Sarasota,FL
Summary
Office management professional with a proven track record of optimizing administrative functions and fostering a productive work environment. Recognized for a strong focus on teamwork and achieving operational success. Reliable and adaptable, with expertise in office software, scheduling, resource management, and financial operations including budgeting, invoicing, expense tracking, and basic accounting support. Skilled in maintaining accurate records, supporting financial reporting, and ensuring efficient day-to-day office and financial processes to meet evolving business needs.
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Overview
12
12
years of professional experience
Work History
Office Manager
Sennes Design Build
Nokomis, FL
02.2024 - Current
- Oversee daily office operations to ensure efficiency and productivity
- Manage payroll, employee records, and compliance with company policies
- Assist with budgeting, bookkeeping, and financial reporting
- Coordinate with contractors, clients, and vendors to support project management
- Maintain records, reports, and operational documentation
- Implement office procedures to improve workflow and efficiency
- Support HR functions including hiring, onboarding, and training
- Serve as liaison between management, staff, and external stakeholders
Universal Banker / Teller
BB&T Bank (now Truist)
Sarasota, FL
08.2019 - 02.2024
- Process financial transactions including deposits, withdrawals, and transfers
- Ensure compliance with banking regulations and security procedures
- Balance cash drawers and resolve discrepancies
- Promote banking products and assist customers with financial needs
- Maintain strict confidentiality of client information
Front Desk Scheduling Coordinator
Sarasota Vascular Specialists
Sarasota, FL
08.2016 - 08.2019
- Managed scheduling and appointment coordination
- Maintained patient records and verified insurance information
- Provided excellent patient service and front office support
- Ensured compliance with HIPAA regulations
Appointment Coordinator
Rose Radiology Centers, Inc.
Sarasota, FL
06.2014 - 08.2016
- Scheduled and confirmed patient appointments
- Managed calendars and resolved scheduling conflicts
- Maintained accurate patient records and communication
ER Registrar
Lakewood Ranch Medical Center
Lakewood Ranch, FL
06.2014 - 08.2016
- Registered emergency room patients and verified insurance
- Collected payments and processed documentation
- Maintained compliance with HIPAA and hospital protocols
- Provided compassionate service in high-pressure situations
Education
Permanent Makeup & Paramedical Tattoo Artist Certification -
International Institute of Medical Tattoo Science and Artistry
St. Petersburg, FLHigh School Diploma - undefined
Wayne County High School
Jesup, GA01-2007
Skills
- Office & Operations Management
- Project Coordination
- Customer Service & Client Relations
- Banking & Financial Transactions
- Medical Administration & Scheduling
- Regulatory Compliance (HIPAA & Financial)
- Policy and procedure modification
- Operations management
- Payroll and budgeting
- Data Entry & Record Management
- Team Collaboration
Timeline
Office Manager
Sennes Design Build
02.2024 - Current
Universal Banker / Teller
BB&T Bank (now Truist)
08.2019 - 02.2024
Front Desk Scheduling Coordinator
Sarasota Vascular Specialists
08.2016 - 08.2019
Appointment Coordinator
Rose Radiology Centers, Inc.
06.2014 - 08.2016
ER Registrar
Lakewood Ranch Medical Center
06.2014 - 08.2016
High School Diploma - undefined
Wayne County High School
Permanent Makeup & Paramedical Tattoo Artist Certification -
International Institute of Medical Tattoo Science and Artistry