Tonya Quaranto
Trenton,TN
Summary
Proactive and detail-oriented manager skilled in team management and budget oversight. Expertise in enforcing compliance and optimizing operations. Aiming to leverage these strengths to enhance customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Manager
Pizza Joe's
Kennesaw, Georgia
05.1991 - 05.1994
- Oversaw daily operations and managed team performance at busy pizza restaurant.
- Ensured compliance with health and safety regulations in food preparation areas.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Night Manager
Stop N Go
Dayton, OH
10.1990 - 04.1991
- Supervised nightly operations and ensured compliance with safety protocols.
- Coordinated inventory management and restocked shelves as needed.
- Resolved customer complaints and ensured satisfaction during late hours.
- Conducted regular inspections to maintain cleanliness and organization of the store.
Secretarial Support Manager
Jayco
Dayton, OH
05.1989 - 10.1990
- Assisted in budget management by monitoring expenses and processing invoices.
- Implemented filing systems to maintain organized records and improve document retrieval.
- Processed invoices for payment in accordance with company policy.
Lifeguard-Seasonal
City Of Dayton Parks and Recreation
Dayton, OH
05.1987 - 09.1989
- Monitored pool activities to ensure guest safety and enforce rules.
- Provided first aid and emergency response during aquatic incidents.
- Maintained cleanliness and organization of pool area and facilities.
- Enforced all safety regulations and posted rules for patrons.
Waitress
Ryan's Family Steakhouse
Dayton, OH
06.1986 - 02.1988
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered meals promptly while ensuring order accuracy and presentation.
- Maintained cleanliness and organization of dining area and service stations.
- Developed positive relationships with regular customers through friendly conversation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Crew Member Cashier/Cook
McDonald's
Dayton, OH
04.1984 - 04.1986
- Managed cash register, processing transactions accurately and efficiently.
- Engaged with customers, taking orders and providing friendly service.
- Prepared food items according to company standards and health regulations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Associate of Arts - Accounting
Miami-Jacobs Career College
OH05-1990
Skills
- Team management
- Staff training
- Budget oversight
- Operations optimization
- Compliance enforcement
- Customer service
- Record keeping
Timeline
Manager
Pizza Joe's
05.1991 - 05.1994
Night Manager
Stop N Go
10.1990 - 04.1991
Secretarial Support Manager
Jayco
05.1989 - 10.1990
Lifeguard-Seasonal
City Of Dayton Parks and Recreation
05.1987 - 09.1989
Waitress
Ryan's Family Steakhouse
06.1986 - 02.1988
Crew Member Cashier/Cook
McDonald's
04.1984 - 04.1986
Associate of Arts - Accounting
Miami-Jacobs Career College