Tonya Reese
Newnan,GA
Summary
Dynamic professional with a strong background in customer service and logistics at Ryder Logistics. Proven ability to enhance visitor experiences through empathy and effective problem-solving. Skilled in data entry and recordkeeping, with a track record of improving operational efficiency and training new staff to uphold safety standards.
Overview
2026
2026
years of professional experience
Work History
Welcome Center Representative
Ryder Logistics
Newnan, GA
01.2026 - Current
- Greeted visitors, providing exceptional customer service and ensuring a welcoming environment.
- Assisted guests with inquiries, efficiently resolving issues to enhance visitor experience.
- Maintained knowledge of facility services and offerings to accurately inform guests.
- Processed guest registrations and check-ins using company software, ensuring data accuracy.
Material Handler
Ryder Logistics
Newnan, GA
09.2020 - Current
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Loaded and unloaded shipments, ensuring accurate inventory management and documentation.
- Maintained clean and organized work areas to comply with safety regulations.
- Assisted in training new hires on material handling procedures and safety protocols.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Team Leader
Staffmark Staffing 3rd Party DSC
Atlanta, GA
2015 - 2017
- Trained and mentored new staff members on best practices and safety protocols.
- Implemented process improvements that enhanced productivity and reduced errors.
- Monitored inventory levels, ensuring accurate stock management and replenishment.
- Oversaw daily operations and team performance to ensure efficient workflow.
Education
Academics
B.E.Mays High School
Atlanta, GASkills
Customer service and assistance
Empathy and patience
Data entry
Recordkeeping skills
Timeline
Welcome Center Representative
Ryder Logistics
01.2026 - Current
Material Handler
Ryder Logistics
09.2020 - Current
Team Leader
Staffmark Staffing 3rd Party DSC
2015 - 2017
Academics
B.E.Mays High School