Summary
Overview
Work History
Education
Knowledge And Skills
Timeline
Generic

Tonya Rodriguez

Stamford,CT

Summary

Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs.

Overview

25
25
years of professional experience

Work History

Senior Loan Processor-Team Leader

First County Bank
01.2015 - 10.2023
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Handled any conditions sent from underwriting departments.
  • Evaluated approvals against established bank and government lending standards.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Set up and completed loan submission packages.
  • Utilized loan origination software to process and track loan applications.

Assistant BSA/AML Administrator

First County Bank
01.2003 - 01.2015
  • Maintained personnel records and updated internal databases to support document management.
  • Completed Currency Transaction Reports (CTRS) for transactions over $10,000.00 and filed to the IRS in a timely manner
  • Monitored customer's transaction activity to determine if a Suspicious Activity Report (SAR) needed to be filed.


Call Center Representative II

First County Bank
01.2000 - 01.2003

Customer Service Representative I

First County Bank
01.1999 - 01.2000

Education

Knowledge And Skills

Proficient with MS Office (Word, Excel, Outlook). Ability to use automated loan processing/tracking system and other business-related software application programs (Encompass, Desktop Underwriting, Freddie Mac)

Timeline

Senior Loan Processor-Team Leader

First County Bank
01.2015 - 10.2023

Assistant BSA/AML Administrator

First County Bank
01.2003 - 01.2015

Call Center Representative II

First County Bank
01.2000 - 01.2003

Customer Service Representative I

First County Bank
01.1999 - 01.2000

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Tonya Rodriguez