Tonya Rusk
Summary
Motivated professional experienced in overcoming challenges and enhancing team dynamics. Demonstrated strong work ethic, adaptability, and effective communication skills while mastering new tasks independently. Committed to supporting organizational goals through proactive contributions.
Overview
14
14
years of professional experience
21
21
years of post-secondary education
Work History
Operation Specialist
Waste Management of WI, Inc.
La Crosse, WI
04.2019 - Current
- Manage daily operational reporting to ensure corporate compliance with safety and integrity.
- Accountable for procurement and receiving of goods and services.
- Adherence to yearly permitting for operational performance.
- Maintain documentation on site in observation of regulatory requirements.
- Coding employees to ensure accuracy for payroll alignment.
- Research and resolve case tickets involving customer concerns.
- Facilitate communication between departments for office functionality.
Office Assistant
Neibling Landscaping
La Crescent, Minnesota
04.2017 - 04.2019
- Assisted in billing of landscaping projects for timely execution.
- Managed customer inquiries and provided support via phone and onsite.
- Organized and maintained office files and documents for easy access.
Logistics Manager/ OTR Dispatcher
Hotline Freight Systems, Inc
Bangor, Wisconsin
08.2012 - 03.2017
- Coordinated transportation logistics for shipments across multiple regional routes.
- Managed vendor relationships to ensure timely delivery of goods and services.
- Created quotes for expedited shipments.
- Pursued and efficiently executed collections on delinquent accounts.
Education
Non Credit Courses - Customer Relations
WWTC
04.2003 - 07.2024
Logan High
La Crosse, WISkills
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Document organization
- Operations coordination
- Problem-solving abilities
- Multitasking capacity
- Professionalism
- Time management abilities
Timeline
Operation Specialist
Waste Management of WI, Inc.
04.2019 - Current
Office Assistant
Neibling Landscaping
04.2017 - 04.2019
Logistics Manager/ OTR Dispatcher
Hotline Freight Systems, Inc
08.2012 - 03.2017
Non Credit Courses - Customer Relations
WWTC
04.2003 - 07.2024
Logan High