Tonya Sampler
Rainbow City,AL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
29
29
years of professional experience
Work History
Receptionist
H&r Block
Gadsden, Alabama
01.2026 - Current
- Greeted clients warmly and directed them to appropriate tax professionals.
- Managed phone calls, scheduling appointments, and responding to inquiries.
- Assisted clients in completing necessary paperwork for tax preparation services.
- Coordinated communication between clients and tax specialists effectively.
- Handled sensitive information with confidentiality and professionalism.
- Performed data entry tasks into various computer systems accurately and promptly.
- Communicated tax strategies and options to clients clearly and effectively.
- Utilized tax preparation software to streamline filing processes efficiently.
- Filed electronically through approved software programs.
Operations Associate
Belk Department Store
Gadsden, AL
11.2020 - 08.2025
- Assisted organizational efforts by filing, entering data and answering phones.
- Collaborated with other departments to coordinate activities related to operations management.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stamped price tags on merchandise, referring to official price lists.
Retail Sales Associate
Walmart
Gadsden
06.2000 - 11.2020
- Handled cash register operations accurately during peak times.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Computed purchases and received and processed cash or credit payment.
- Handled returns and exchanges according to company policies.
- Operated point-of-sale systems accurately to process payments from customers.
- Cleaned shelves, counters and tables to maintain organized store.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Injection Molding Machine Operator
Progressive Plastics
Rainbow City, Alabama
06.1997 - 10.1999
- Work with engineers to develop new injection molds or modify existing ones.
- Pulled level and toggled latches to fill molds and to release mold covers.
- Set-up and operate injection molding machines to produce plastic parts or products.
- Assist with the installation of new molds and troubleshoot any issues that arise during set-up.
- Coated molds with compounds using acetylene torches or sprayers.
- Monitor the production process, making adjustments as necessary to ensure quality standards are met.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
Education
Some College (No Degree) - International Business
The University of Alabama
Tuscaloosa, ALSkills
- Customer service
- Operational efficiency
- Equipment operation
- Team support
- Safety policies
- Drawer management
- POS system operations
- Price tagging
- Cash handling
- Time management
- Phone etiquette
Timeline
Receptionist
H&r Block
01.2026 - Current
Operations Associate
Belk Department Store
11.2020 - 08.2025
Retail Sales Associate
Walmart
06.2000 - 11.2020
Injection Molding Machine Operator
Progressive Plastics
06.1997 - 10.1999
Some College (No Degree) - International Business
The University of Alabama