Tonya Schroth
Chicopee,MA
Summary
Detail-oriented retail professional skilled in customer engagement and organizational strategies. Committed to maintaining compliance and orderliness in merchandising, driving positive customer experiences and operational excellence.
Overview
15
15
years of professional experience
Work History
Retail Merchandiser
Spar Field Services
Charlotte, North Carolina
12.2019 - Current
- Restructured merchandising strategy to prioritize high-value products, driving customer engagement.
- Implemented promotional strategies and seasonal merchandising plans to enhance product visibility.
- Communicated and coordinated execution of planograms with store management.
- Updated store planograms in collaboration with management.
- Maintained cleanliness and orderliness of merchandise areas, contributing to positive customer experiences.
- Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
Lead Retail Merchandiser
Acosta Sales & Marketing
Jacksonville, Florida
09.2011 - 04.2020
- Trained and mentored team members on effective merchandising techniques.
- Conducted regular store audits to maintain compliance with brand standards.
- Communicated with retail management to align merchandising efforts with sales goals.
- Resolved customer complaints in a professional manner while upholding company standards.
- Updated store planograms in collaboration with management.
- Utilized mobile technology to execute daily tasks in the store.
Education
Some College (No Degree) - Medical Billing and Coding
Springfield Technical Community College
Springfield, MASkills
- Visual merchandising
- Planogram execution
- Sales strategy implementation
- Customer engagement
- Attention to detail
- Organization and prioritization
- Effective communication
- Compliance auditing
Timeline
Retail Merchandiser
Spar Field Services
12.2019 - Current
Lead Retail Merchandiser
Acosta Sales & Marketing
09.2011 - 04.2020
Some College (No Degree) - Medical Billing and Coding
Springfield Technical Community College