Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Medical Administrative Assistant
Neurological Associates of WA
Kirkland, WA
07.2007 - Current
Managed physician calendar, scheduling patient appointments and procedures.
Verified insurance coverage, obtained preauthorizations and updated charts.
Created and maintained accurate and confidential patient files.
Documented and responded to incoming correspondences to address questions.
Confirmed patient information, collected copays and verified insurance.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Janitorial Worker
Neurological Associates
Kirkland, WA
03.2013 - 07.2024
Gathered and emptied trash cans and disposed of bags.
Sanitized and deep cleaned bathroom floors and surfaces.
Dusted and wiped furniture and fixtures.
Monitored cleaning supply levels and requested reordering when inventory ran low.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Performed landscaping tasks and removed litter to maintain grounds.
Cafe Manager
Bellevue club
Bellevue, WA
01.2000 - 07.2007
Greeted customers at front counter, answering questions and inputting specialty coffee orders into system.
Worked in close collaboration with team members to ensure customers received high-quality customer service.
Explained goals and expectations required of trainees.
Reconciled daily transactions and balanced cash register.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of products.