Tonya Vaule
Lake Stevens,WA
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Medical Administrative Assistant
Neurological Associates of WA
Kirkland, WA
07.2007 - Current
- Managed physician calendar, scheduling patient appointments and procedures.
- Verified insurance coverage, obtained preauthorizations and updated charts.
- Created and maintained accurate and confidential patient files.
- Documented and responded to incoming correspondences to address questions.
- Confirmed patient information, collected copays and verified insurance.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Janitorial Worker
Neurological Associates
Kirkland, WA
03.2013 - 07.2024
- Gathered and emptied trash cans and disposed of bags.
- Sanitized and deep cleaned bathroom floors and surfaces.
- Dusted and wiped furniture and fixtures.
- Monitored cleaning supply levels and requested reordering when inventory ran low.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Performed landscaping tasks and removed litter to maintain grounds.
Cafe Manager
Bellevue club
Bellevue, WA
01.2000 - 07.2007
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into system.
- Worked in close collaboration with team members to ensure customers received high-quality customer service.
- Explained goals and expectations required of trainees.
- Reconciled daily transactions and balanced cash register.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of products.
Education
High School Diploma -
Lynnwood Highschool
Lynnwood, WA06.1997
Skills
- Multi-line phone operations
- Charting and clinical documentation
- Patient care and confidentiality
- Multitasking
- Organizational skills
- Reliable and trustworthy
- Teambuilding
- Good work ethic
- Customer service
- Communication
- Appointment scheduling
Education and Training
Lynnwood, WA
Contact
Lake Stevens, WA 98258
References
References available upon request.
Timeline
Janitorial Worker
Neurological Associates
03.2013 - 07.2024
Medical Administrative Assistant
Neurological Associates of WA
07.2007 - Current
Cafe Manager
Bellevue club
01.2000 - 07.2007
High School Diploma -
Lynnwood Highschool
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