Tonya Watkins

My main role is to handle from A-Z for one of the 3 largest ocean freight accounts in the Atlanta Branch.

Due to the volume at time I have been promoted to Team Lead to cross train others on my account for assistance on a daily basic if needed and in my absence.

Confirmed and obtained proper documentation for Customs Clearance purposes. • Aided our freight forwarding division in the transport of LCL and FCL cargo from foreign port to U. S. port and final delivery point in the U.S. • Cross-trained in other departments for back-up support (e.g., Accounting, Customer Service) • Obtained Customs release and other government agency's releases as appropriate, arranged delivery, and invoiced the import account. • Advised supervisor of any problems or irregularities. • Proactive communications to co-workers and clients • Communicated with vendors and customers both in and out of the US for data. • Monitored shipments by contacting other entities involved to ensure time frames.

• I handled the Key account for our Atlanta Branch. • Confirmed and obtained proper documentation for Customs Clearance purposes. • Aided our freight forwarding division in the transport of LCL and FCL cargo from foreign port to U. S. port and final delivery point in the U.S. • Cross-trained in other departments for back-up support (e.g., Accounting, Customer Service) • Obtained Customs release and other government agency's releases as appropriate, arranged delivery, and invoiced the import account. • Advised supervisor of any problems or irregularities. • Proactive communications to co-workers and clients. Communicated with vendors and customers both in and out of the US for data • Maintained Excel spreadsheets for tracking shipments and updating • Monitored shipments by contacting other entities involved to ensure time frames • Handle high volume accounts and ensured smooth operations to deadlines • Prepared documents for customs entry, customs releases, and freight routing documentation • Verified all invoices and submitted for payment.

• • Oversee daily office operation / accounting • Resolved issues that arise daily • Implement policy and procedures to lower company costs • Investigated and resolved collection issues • Administered logistics department • Generate import security filings for clients • Complete in office sales and client rates • Maintained Accounting Department • Oversee compliancy requirements for Customs regulations • Complete Customs entry filings for clients • Worked closely with airlines, steamship lines,• Worked closely with airlines, steamship lines, carriers, courier services, Food and Drug Administration, United States Agriculture Department, and Port Authorities • Managed and oversaw all daily administrative task • Delivered time sensitive daily documents to proper facilities.