Tonya H. Corder

- Responsible for management of 30 agents & staff when Broker/Owner was out of office.

- Handled any small disputes between Realtors/Clients

-Maintained calm demeanor in stressful situations

• Audited internal processes and procedures, implementing improvements to ensure regulatory compliance and mitigate risk exposure.
• Mentored 60 Experienced & New agents through hands-on training programs focused on industry best practices and ethical standards compliance.
• Established a reputable brand presence within the community through exceptional customer service delivery and active participation in local, state & National events.
• Handled complex real estate transactions with professionalism, resolving disputes amicably to maintain positive working relationships among all parties involved.
• Facilitated seamless transaction processes, by developing relationships with mortgage brokers, attorneys, inspectors, and other key stakeholders to work on a preferred basis with Office Agents.

• Responsible for the day-today management of 75+ Real Estate Agents - complying with Real Estate Laws & procedures, training on various Real Estate topics, Ensured all transactions complied within the required Real Estate guidelines/laws, Ensured regulatory compliance was competed to mitigate risk exposure.
• Developed a strong network of new & experienced real estate professionals. Also suggested various trainings to agents, based on the skills needed, offered through our Training Department.
• Handled complex real estate transactions with professionalism, including resolving disputes amicably to maintain positive working relationships among all parties involved.
• Streamlined communication channels between team members using technology tools for improved coordination/completion of transactions
• Built relationships with various vendors...Loan Officers, Neighborhood Groups in order to extend our reach into the surrounding communities. Established a MSA relationship with a Preferred Lender for our office.