Tonya M. Jines
Lithonia,GA
Summary
Motivated and detail-oriented Accounts Payable Specialist with 8+years of extensive experience with strong invoice processing, check runs, and expense reimbursements. Known for attention to detail, organization, and accurate high-volume AP support. Skilled in vendor communication and discrepancy resolution. Consistently supports timely payments.
Overview
12
12
years of professional experience
Work History
Accounts Payable Specialist
Partitions Inc.
Stone Mountain, Georgia
12.2017 - Current
- Processed high-volume invoices independently, ensuring timely and accurate payments.
- Prepared weekly check runs and electronic payments for approved bills.
- Reconciled vendor statements and resolved invoice discrepancies with suppliers.
- Maintained accurate records of payments made to vendors.
- Organized invoices to streamline processing and maintain organized and accurate records.
- Prepared checks for mailing or electronic payment processing.
- Communicated with project teams regarding invoice approvals and coding questions.
- Processed employee expense reimbursements according to company policy guidelines.
- Escalated complex issues to supervisors and specialized departments for resolution.
- Resolved inquiries from internal departments regarding accounts payable status, facilitating smoother operations.
- Supported the accounting team during busy periods and special projects.
Customer Service Representative
JC Penny Catalog Center
Milwaukee, Wisconsin
06.2014 - 10.2017
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer inquiries through phone, email, and live chat support.
- Delivered timely resolution of customer complaints, enhancing overall customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Processed orders, returns, and account updates using CRM systems.
- Recommended additional products or services aligned with customer needs, contributing to increased sales.
- Processed special orders in person and over telephone, driving monthly revenue growth.
Education
High School Diploma -
Spectrum High School
Milwaukee, WI06-1983
Skills
- Payment processing
- Expense reimbursements
- Check runs
- Statement reconciliation
- Excel
- Foundation Software
- Vendor communication
- Attention to detail
- Remote collaboration
- Self-Directed
Timeline
Accounts Payable Specialist
Partitions Inc.
12.2017 - Current
Customer Service Representative
JC Penny Catalog Center
06.2014 - 10.2017
High School Diploma -
Spectrum High School