Hi, I’m
Tonya Shiree House
Roebling,New Jersey
Overview
24
years of professional experience
Work History
Robert Half Office TeamPennsauken, NJ
Human Resources Administrative Assistant
08.2023 - Current
Job overview
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Created and managed more than 300 confidential personnel records.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Automated office operations, record tracking and data communications.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Supported 300 clients in enrolling personnel and administering employee benefits.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Spark, Doordash, Instacart and Uber EatsPrinceton, NJ
Independent Contractor
09.2021 - Current
Job overview
- Manage quality control and maintain high level of customer satisfaction.
- Keep client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Review customer requests, resolved questions and defined specifications before completing orders.
- Manage large amounts of money daily
- Create and keep a timely schedule
- Deals with problem clients and troubleshot issues
Apidel Technologies, LLC/DCATrenton, NJ
Program Specialist for the Sandy Recovery Program
03.2019 - 03.2020
Job overview
- Organized and administered a program designed to ensure compliance with applicable federal and state laws, regulations, and agency standards specifically regarding NEPA and Section 106.
- Coordinated the staff engaged in Environmental and Historic Compliance activities in all funded programs.
- Reviewed and analyzed Environmental and Historic Compliance procedures and practices and made recommendations for changes when necessary in all funded programs.
- Maintained working relationships with other agencies and oversaw the deliverables provided by field contractors.
- Oversaw the work orders associated with field contractors and approves all payments.
- Prepared clear, sound, accurate and informative program and financial reports.
- Maintained the electronic files for the financial management of this program an as well as the electronic library holding the Environmental Review Record.
Apidel Technologies, LLC/DEPTrenton, NJ
Program Assistant for the Sandy Recovery Program
08.2015 - 05.2019
Job overview
- Provides direct assistance to the Director of the Sandy Recovery Environmental & Historic Preservation Review Program.
- Coordinates with project team and contractors to update guidance, policy and procedure manuals to ensure compliance with applicable federal/state laws, regulations, and agency standards specifically the National Environmental Policy Act (NEPA) and Section 106 of the National Historic Preservation Act (NHPA).
- Serves as a liaison/coordinator for special cross-divisional/agency projects and oversees the deliverables provided by Environmental Assessment Field (EAF)Contractors.
- Conserves large databases in a variety of forms, including spreadsheets, handwritten lists and internal Department of Environmental Protection (DEP) software.
- Reviews and analyzes Environmental and Historic Compliance procedures and practices making recommendations when necessary in all funded programs.
- Maintains the electronic files for the financial management of the program and the electronic library holding the Environmental Review Records.
- Plans and schedule meetings, conferences, teleconferences, travel and managing all essential daily tasks.
- Works collaboratively with the Director in reading, researching and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications resulting in time conservation.
- Research grant and funding opportunities for the Energy Resiliency portion of Sandy Recovery Environmental & Historical Preservation Review Program.
Nesco Service Company, AIGCamden, NJ
Executive Administrative Assistant
01.2012 - 01.2014
Job overview
- Provided direct administrative support to the Vice President/Underwriting Manager.
- Performed administrative tasks, such as maintaining records and handling policy renewals.
- Created and maintained large databases in a variety of forms, including spreadsheets, handwritten lists and software.
- Managed customer relationship database related to current, past and prospective policy holders, including contact information, policy information and correspondence.
- Assembled and mailed marketing materials and processing policy applications.
- Mailed policy related notifications and handled correspondence between agents and policyholders.
- Maintained existing policies, customized insurance programs to suit individual customers, and calculated premiums and established payment method.
Hilton Garden InnMt. Holly, NJ
Supervisor
01.2010 - 01.2011
Job overview
- Oversaw duties performed by housekeeping staff including scheduling and timesheet approvals.
- Ensured completion of paperwork on daily activities and employee progress.
- Sustained inventory and ordered supplies necessary for staff to complete tasks efficiently.
- Demonstrated excellent customer service to hotel guests.
- Evaluated and provided annual feedback on employee performance.
Gleason Personnel, Inc, Panasonic Corporation of North AmericaParsippany, NJ
Executive Administrative Assistant
01.2006 - 01.2008
Job overview
- Prepared agreements, memorandums, general correspondence and proofread same.
- Took dictation and input information into company transcription program.
- Developed, prepared and presented marketing PowerPoint presentations.
- Screened, monitored and directed incoming calls.
- Maintained monthly calendars via email and Lotus Notes.
- Coordinated all travel arrangements and developed itineraries for business trips.
- Drafted written correspondence, maintained daily follow-up files, logically organized files on a timely basis, transmitted faxes, distributed mail and handled outgoing mail.
- Processed bills for payments, and prepared invoice transmittals, T & E reports and monthly business expense reports through in-house software system.
- Purchased all office supplies and performed customer service duties.
- Managed and facilitated event planning of company functions, luncheons, business meetings and all office open-house events.
Kelly Services, L'Oreal Paris/Weil McClain/Merck Medco/Ricoh Business SystemsCherry Hill, NJ
Executive Administrative Assistant
01.2000 - 01.2006
Job overview
- Provided administrative support to the Regional Director, Office Manager and other office personnel, including general clerical duties.
- Handled all personnel files, inquires and processed with the utmost confidentiality.
- Served as a liaison between employees and home office to coordinate travel arrangements.
- Processed expense paperwork, verified employee expense reports for accuracy and prepared budget comparison.
- Ensured proper record-keeping procedures without error, accurately calculated and made daily deposits of up to $20,000.
Education
Grand Canyon University
Bachelors of Psychology from Psychology
2011
University Overview
(Requires 3 Courses)
Camden County College
Associate Degree from Secondary Education
2003
University Overview
Willingboro High School
High School Diploma
1995
University Overview
Skills
- Highly organized and self-motivated; able to effectively accomplish tasks creatively and in a timely manner
- Recognized for consistently exceeding performance goals
- Accomplished multi-tasker who works effectively under pressure
- Rapid learner with strong planning, writing, and decision-making skills
- Proficient in Microsoft Office Suite, Outlook, Microsoft Windows and Microsoft Works, Department of Environmental Protection Environmental Review Management System (ERMS), New Jersey Document Library, Word Perfect 51/619 and Lotus Notes, QuickBooks, Typing 65 wpm
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Opportunities Don't happen.You create them.
Timeline
Human Resources Administrative Assistant
Robert Half Office Team
08.2023 - Current
Independent Contractor
Spark, Doordash, Instacart and Uber Eats
09.2021 - Current
Program Specialist for the Sandy Recovery Program
Apidel Technologies, LLC/DCA
03.2019 - 03.2020
Program Assistant for the Sandy Recovery Program
Apidel Technologies, LLC/DEP
08.2015 - 05.2019
Executive Administrative Assistant
Nesco Service Company, AIG
01.2012 - 01.2014
Supervisor
Hilton Garden Inn
01.2010 - 01.2011
Executive Administrative Assistant
Gleason Personnel, Inc, Panasonic Corporation of North America
01.2006 - 01.2008
Executive Administrative Assistant
Kelly Services, L'Oreal Paris/Weil McClain/Merck Medco/Ricoh Business Systems
01.2000 - 01.2006
Grand Canyon University
Bachelors of Psychology from Psychology
Camden County College
Associate Degree from Secondary Education
Willingboro High School
High School Diploma
Similar Profiles
Jacob HerrickJacob Herrick
Traffic Controller/Dispatcher/Asset Protection at Robert Half Office TeamTraffic Controller/Dispatcher/Asset Protection at Robert Half Office Team
Shakira HamiltonShakira Hamilton
Customer Service Agent/Receptionist Clerk at Robert Half Office TeamCustomer Service Agent/Receptionist Clerk at Robert Half Office Team
Zanetta McClendonZanetta McClendon
LOGIC & ACCURACY TESTER/ PROOFER/ CSR at Robert Half Office Team/MCEBLOGIC & ACCURACY TESTER/ PROOFER/ CSR at Robert Half Office Team/MCEB
Karen Benedetti-ColterKaren Benedetti-Colter
Physician Assistant at Hamilton Cardiology AssociatesPhysician Assistant at Hamilton Cardiology Associates
Kimberly RindtKimberly Rindt
RN Home Care Intake Coordinator at Robert Wood Johnson Visiting NursesRN Home Care Intake Coordinator at Robert Wood Johnson Visiting Nurses