Resourceful professional with extensive experience in inside sales and account management. Strong expertise in problem solving and engaging clients through various channels, dedicated to fostering relationships that drive business growth.
Overview
9
9
years of professional experience
Work History
Inside Sales Account Executive III
Dell Technologies
Oklahoma City, Oklahoma
08.2024 - Current
Achieved a 143% 4q rolling average covering the West Territory; maintained a 100% attainment since transitioning to the West territory.
Managed 70 accounts, cultivating relationships with 36 active buyers and acquiring 4 new buyers, contributing to overall growth.
Engaged customers through phone, email, and digital channels, delivering tailored technology solutions that aligned with their business goals.
Built and maintained accurate pipeline while collaborating daily with POD members across client and infrastructure lines of business to streamline processes.
Maintained rigorous pipeline hygiene and discipline on opportunities exceeding $250K
Inside Sales Account Manager II - HVC
Dell Technologies
Oklahoma City, Oklahoma
02.2022 - 08.2024
Managed high-value accounts, identifying industry trends and recommending tailored business solutions that addressed specific organizational needs.
Grew non-spending accounts from 5% to 14% net-new buyers over 24 months - a 180% improvement in account activation.
Collaborated with POD members, TSRs, and channel partners to accelerate pipeline and close complex deals, enhancing overall sales strategy.
Achieved a rolling average of 141.5% CSG attainment across Florida and Georgia accounts.
Guided customers to Dell Premier for self-serve and repeat purchasing, streamlining transactional processes.
Inside Sales Account Manager
Dell Technologies
Oklahoma City, Oklahoma
02.2018 - 02.2022
Accumulated eight years of diverse sales experience, enhancing client engagement and satisfaction.
Progressed through multiple inside sales roles, developing expertise in client management, account planning, and fostering strong customer relationships.