Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tora Parras

Concordia,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Insurance Agent

American Family Insurance
10.2022 - 10.2023
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Obtained underwriting approval by completing application for coverage.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Developed and implemented marketing strategies to boost sales and increase customer base.

Medical Registrar / Medican Records Technician

Cloud County Health Center
09.2019 - 10.2022
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Updated computer system with latest information to keep records current and accurate.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Upheld HIPAA regulations and standards for protecting patient information.

CNA

Mt. Joseph Senior Village
01.2016 - 01.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

Property And Casualty License - Insurance

Norris Training Systems
Wichita, KS
11.2022

License of Beauty - Cosmetology

Hays Academy of Hair Design
Hays, KS
07.2017

Skills

  • Lead Development
  • Account Management
  • Leads Prospecting
  • Client Relations
  • Customer Service
  • Customer Follow-Up
  • Marketing Strategies
  • Business Planning
  • Policy Writing
  • Licensed Insurance Agent
  • Knowledgeable in Computer Systems

Timeline

Insurance Agent

American Family Insurance
10.2022 - 10.2023

Medical Registrar / Medican Records Technician

Cloud County Health Center
09.2019 - 10.2022

CNA

Mt. Joseph Senior Village
01.2016 - 01.2019

Property And Casualty License - Insurance

Norris Training Systems

License of Beauty - Cosmetology

Hays Academy of Hair Design

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Tora Parras