Toren Gleiman
Ludlow
Summary
Dynamic sales associate with a proven track record at Vail Resorts Inc, excelling in relationship building and sales strategies. Recognized for enhancing customer satisfaction through exceptional service and problem-solving skills. Committed to continuous improvement and effective time management, driving repeat business and fostering a welcoming environment.
Financial student with significant experience in portfolio management and investment strategy development. Known for driving portfolio growth through strategic asset allocation and risk management. Highly collaborative and consistently adapting to changing market conditions and team needs.
Experienced with high-level athletic training and competition. Utilizes strategic planning and physical conditioning to excel in sports. Track record of leadership and teamwork in demanding environments. Proven history of achieving top performance with continued leadership and teamwork skills in stressful environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Vail Resorts Inc
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sous Chef
Main & Mountain
02.2023 - Current
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
Lead Dishwasher
Homestyle Hotel
01.2023 - Current
- Collaborated with kitchen staff to implement a system for organizing dirty dishes, streamlining the cleaning process and improving overall efficiency.
- Reduced wait times for clean dishes by prioritizing tasks and managing time effectively.
- Prevented equipment malfunctions by routinely checking machine performance and addressing issues promptly if necessary.
- Provided excellent customer service when interacting with guests or assisting front-of-house staff as needed.
- Increased workplace safety by consistently adhering to health and sanitation guidelines.
- Promoted a positive work environment with strong communication skills among all staff members.
Education
No Degree - Student
Killington Mountain School
Killington, VT06-2026
Skills
- Time management
- Problem-solving skills
- Research and analysis
- Relationship building
- Sales strategies
- Passion for fitness
- Strength training
- Leadership skills
- Continuing education commitment
- Self-discipline
- Investment strategies
- Financial statements
Accomplishments
- Achieved mock venture funding by completing a full business plan and presentation with accuracy and efficiency.
- Collaborated with team of students in the development of a business concept.
- Achieved Day Trading profitability by completing chart analysis with accuracy and efficiency.
- Placed 4th (x2) during the Eastern States Cup Downhill MTB Series
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Committed to improving personal fitness through regular participation in Downhill MTB
- Gym Workouts
- Youth mentor, providing guidance and support to empower other students and teammates
- Personal Development and Self-Improvement
- Finance & Business Management
Timeline
Sales Associate
Vail Resorts Inc
10.2024 - Current
Sous Chef
Main & Mountain
02.2023 - Current
Lead Dishwasher
Homestyle Hotel
01.2023 - Current
No Degree - Student
Killington Mountain School
Similar Profiles
Danny SotoDanny Soto
F&B Support Back of House (Mountain) at Vail Resorts Vail Mountain ResortF&B Support Back of House (Mountain) at Vail Resorts Vail Mountain Resort
Eleanor MalmborgEleanor Malmborg
Restaurant Hostess at Vail Resorts IncRestaurant Hostess at Vail Resorts Inc
Lilly BenzonLilly Benzon
Lift Operator at Vail Resorts IncLift Operator at Vail Resorts Inc