Tori Beutler

- Took responsibility to guarantee each customer received exceptional food and service.

- Interviewed, selected, trained, and supervised 15+ employees.

- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.

- Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.

- Directed staff in daily work assignments to maximize productivity.

- Efficiently resolved problems or concerns to satisfaction of all involved parties.

- Coached team members on food safety and sanitation processes, customer service, menu items, and up-selling techniques to drive revenue.

- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

- Analyzed customer feedback to identify areas for improvement and implement solutions.

- Delivered exceptional customer service in high-volume dining environment

- Efficiently served food and drinks in a timely manner, ensuring all guests were satisfied.

- Collaborated with kitchen staff to streamline order delivery and enhance dining experience

- Maintained cleanliness and organization of dining area, adhering to health and safety regulations

- Accurately processed orders using point-of-sale systems, minimizing errors

- Managed multiple tables simultaneously while maintaining attention to detail and quality service