Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shania Clifton

Orlando

Summary

Friendly and reliable customer service professional with experience in face-to-face interactions in fast-paced environments. Skilled in greeting customers, resolving concerns with professionalism, and creating positive, welcoming experiences. Known for strong communication, patience, and the ability to stay calm under pressure. Dedicated to maintaining high standards of service and building customer loyalty through genuine, helpful engagement.

Overview

5
5
years of professional experience

Work History

Cashier

Taco Bell Restaurant
Hawthorne, FL
05.2025 - Current
  • Took customers' orders accurately in-store and at the drive-thru while providing fast, friendly service.
  • Prepared food items according to Taco Bell recipes, portion guidelines, and quality standards.
  • Maintained a clean and sanitary work environment in accordance with health and safety regulations.
  • Handled cash, credit, and mobile payments efficiently using POS systems.
  • Collaborated with team members to ensure smooth kitchen operations and timely order fulfillment.

Teach Aid

ESS
Hawthorne, FL
05.2025 - Current
  • Supported ESS students with academic, behavioral, and social-emotional needs under the direction of certified teachers.
  • Assisted in implementing individualized education plans through one-on-one or small group instruction.
  • Provided classroom support by reinforcing lessons, modifying materials, and promoting inclusive learning.
  • Helped manage classroom behavior using positive reinforcement and behavior intervention strategies.
  • Communicate regularly with teachers, support staff, and parents to monitor student progress and needs.

Cashier

Wendy’s Restaurant
Orlando , FL
03.2023 - 09.2024
  • delivered prompt, Friendly customer service at the front counter and drive-thru.
  • Prepared food and beverages following Wendy's quality, safety, and cleanliness standards.
  • Operated cash register and processed payments with accuracy and efficiency.
  • Maintained a clean and organized work area, including dining room and restrooms.
  • Worked as part of a team to ensure smooth shift operations and timely service.

Cashier

Walmart Superstore
Titusville, FL
10.2020 - 06.2023
  • Operated the cash register to process sales transactions quickly and accurately.
  • Provided excellent customer service by greeting shoppers, answering questions, and resolving concerns.
  • Handled cash, credit, debit, and gift card payments while ensuring proper change and receipt handling.
  • Maintained a clean and organized checkout area in accordance with store policies.
  • Assisted with restocking shelves, organizing displays, and supporting front-end operations as needed.

Cashier Manager

Goodwill
Orlando, FL
02.2021 - 02.2023
  • Provided courteous, efficient customer service by assisting with purchases, answering questions, and directing customers throughout the store.
  • Accurately processed transactions, handled cash and card payments, and followed all policies for voids, refunds, and special programs.
  • Maintained a clean, organized register area and ensured proper change and receipts for all purchases.
  • Answered phone calls professionally and supported daily store operations with stocking and recovery tasks.
  • Collaborated with team members to uphold high standards of service, cleanliness, and store appearance.

Cashier

Circle K Corp
Titusville, FL
11.2021 - 02.2022
  • Delivered prompt, friendly service while assisting customers at the register and throughout the store.
  • Operated POS systems efficiently, processed transactions, and made product recommendations to enhance sales.
  • Supported food service operations by preparing and serving items according to quality and safety standards.
  • Maintained store cleanliness and appearance, both inside and outside, in alignment with company standards.
  • Collaborated with a dynamic team to complete daily tasks in a fast-paced retail environment.
  • Ensured consistent and reliable attendance to support operational needs and excellent customer service.

Education

Graduate -

East River High School
Orlando
05.2019

Skills

  • Front-end team lead assistant
  • Government Approved for Gun & License Sales
  • Freight handling and stocking
  • Great time management, ability to work under pressure, adaptability, and multi-tasker
  • Effective communication skills, trustworthy and reliable, customer service, and cash handling
  • Food service prep
  • East River High School color guard captain

Timeline

Cashier

Taco Bell Restaurant
05.2025 - Current

Teach Aid

ESS
05.2025 - Current

Cashier

Wendy’s Restaurant
03.2023 - 09.2024

Cashier

Circle K Corp
11.2021 - 02.2022

Cashier Manager

Goodwill
02.2021 - 02.2023

Cashier

Walmart Superstore
10.2020 - 06.2023

Graduate -

East River High School

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