Tori Elizabeth York
Las Vegas,US
Summary
Client-focused sales professional with 10+ years of experience delivering highly personalized service to discerning, high-net-worth clientele in fast-paced, luxury-adjacent environments. Known for building long-term relationships through trust, discretion, and attention to detail. Demonstrated success in exceeding sales targets through strategic upselling, curated recommendations, and elevated client experiences.
Brings a refined understanding of exclusivity, presentation, and emotional intelligence—seeking to transition into a entry Client Advisor role within a luxury retail house, where craftsmanship, heritage, and client relationships are paramount.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospitality & Sales Professional
Spearmint Rhino Las Vegas
Las Vegas, NV
02.2016 - 07.2023
- Built and maintained a loyal client base of high-net-worth individuals through personalized engagement, discretion, and consistent relationship management
- Delivered tailored, one-on-one service experiences, resulting in strong client retention and repeat business
- Consistently exceeded personal sales goals by identifying client preferences and strategically upselling premium offerings
- Developed a deep understanding of client psychology, enabling intuitive recommendations aligned with individual tastes and expectations
- Maintained a polished, luxury-oriented presence, ensuring an elevated and memorable client experience at all times
- Exercised a high level of discretion and confidentiality when working with VIP clientele, fostering trust and long-term loyalty
- Coordinated personalized experiences and special requests, enhancing overall client satisfaction and client spend
- Collaborated with team members and management to execute events and optimize revenue performance
- Managed scheduling, communications, and client follow-ups independently, demonstrating strong organizational and entrepreneurial skills
- Adapted quickly in high-pressure environments while maintaining professionalism, composure, and service excellence
Independent Client Services & Sales
(Freelance / Self-Managed)
Las Vegas, NV
08.2023 - Current
- Managed a personal client portfolio, maintaining ongoing communication and relationship continuity
- Provided tailored recommendations based on client preferences, occasion, and lifestyle
- Built a reputation for reliability, discretion, and high-touch service
- Leveraged repeat clientele and referrals to sustain consistent revenue growth
Education
High School Diploma -
Franklin High School
Elk Grove, CA05-2011
No Degree - General Study
Consumnes River College
Sacramento, CA08-2014
Skills
- Client Relations
- Customer Experience Excellence
- Attention to Detail (Upselling & Client Retention)
- Communication
- Multitasking
- Problem-Solving
- Team Collaboration
- Time Management
- Luxury Service Experience
- Discretion & Confidentiality
- Personalized Styling & Recommendations
- Strong ability to read client needs and adapt approach in real time
- Highly self-motivated with an entrepreneurial mindset
- Experienced in maintaining composure and professionalism in dynamic environments
- Passion for luxury goods, craftsmanship, and elevated client experiences
Certification
- Licensed Real Estate Sales Professional (State of Nevada)
- Barbicide Certification – Sanitation, Hygiene & Client Safety Standards
Timeline
Independent Client Services & Sales
(Freelance / Self-Managed)
08.2023 - Current
Hospitality & Sales Professional
Spearmint Rhino Las Vegas
02.2016 - 07.2023
High School Diploma -
Franklin High School
No Degree - General Study
Consumnes River College
Brand Knowledge
- Luxury Brand Familiarity
- Well-versed in top fashion and beauty houses including Hermes, Chanel, Dior, Fendi, Gucci, Saint Laurent, Balenciaga, and Louis Vuitton. Passionate about staying ahead of trends and tailoring product recommendations to clients' tastes and lifestyles.