Tori Jones
Katy,TX
Summary
Detail-oriented Dental Treatment Coordinator with expertise in insurance verification and workflow efficiency. Committed to enhancing patient experiences through effective communication and education on dental care.
Overview
1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Dental Treatment Coordinator
Apex Dental
Richmond, TX
11.2022 - Current
- Coordinated patient appointments and managed scheduling for efficient workflow.
- Provided patients with guidance and education on dental care topics such as preventive maintenance and oral health issues.
- Assisted in insurance verification and explained benefits to patients.
- Performed administrative duties such as filing, faxing, photocopying, scanning documents.
Front Desk Receptionist
Lovett Dental
Houston, Texas
01.2022 - 11.2022
- Managed appointment scheduling using dental management software for efficient operations.
- Coordinated with dental staff to prepare treatment rooms for patient visits.
- Performed data entry into computer systems to maintain accurate records of customer information.
Loan Processor
FlexShopper
Boca Raton, Florida
10.2018 - 01.2022
- Processed loan files using internal software systems effectively.
- Submitted loan applications to underwriting department for review and approval process.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Evaluated credit reports to assess borrower eligibility.
Education
Health Sciences
Houston Community College
Houston, TX 05.2022 - 08.2026
Skills
- dental management software
- insurance verification
- Workflow optimization
- attention to detail
- problem solving
Certification
- Cpr
- Medical Billing and coding
- CDL Class A
Timeline
Dental Treatment Coordinator
Apex Dental
11.2022 - Current
Health Sciences
Houston Community College
05.2022 - 08.2026
Front Desk Receptionist
Lovett Dental
01.2022 - 11.2022
Loan Processor
FlexShopper
10.2018 - 01.2022