Tori Malone
Saint Clair
Summary
Dynamic professional with a strong work ethic and proven multitasking abilities, honed at Applebee's. Excelled in team collaboration and clinical support at Lake Huron Medical Center, enhancing patient satisfaction through effective communication and organization. Proficient in safe food handling and medical records management, consistently delivering exceptional service in fast-paced environments.
Known for strong focus on teamwork and achieving customer/patient satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Applebees
01.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Unit Secretary
Lake Huron Medical Center
09.2020 - 08.2022
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Education
Bachelor of Science - Nutrition
Oakland University
Rochester, MI05-2026
Associate of Science - Health Sciences
Delta College
Bay City, MI05-2024
Skills
- Strong work ethic
- Safe food handling
- Team collaboration
- Strong organization
- Clinical support
- Medical records management
Accomplishments
- Fall 2022-Winter 2023 Presidents list at Delta Community College
- Maintained an above average GPA while playing soccer at Delta Community college in 2022-2024
-Fall 2023 Deans list at Delta Community College
Timeline
Server
Applebees
01.2022 - Current
Unit Secretary
Lake Huron Medical Center
09.2020 - 08.2022
Bachelor of Science - Nutrition
Oakland University
Associate of Science - Health Sciences
Delta College
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