Tori Neill
Newnan,GA
Summary
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
6
6
years of professional experience
Work History
Receptionist/Medical Assistant
Physlim Physician Guided Weight Loss And Wellness
NEWNAN, Georgia
03.2024 - Current
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Bartender/FOH Manager
Redneck Gourmet
NEWNAN, Georgia
01.2019 - Current
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted customers and provided excellent customer service.
- Stocked ice bins and coolers as needed throughout shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
Receptionist
The Howard Center For Women's Health
Tifton, GA
03.2021 - 01.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
Education
High School Diploma -
Newnan High
Newnan, GA05-2014
Skills
- Scheduling
- Customer and client relations
- Calm demeanor
- Multi-line telephone skills
- Data entry
- Professional communication
- Strategic planning
- Phone etiquette
- Skilled multi-tasker
- Excellent time management skills
- Escalation handling
Timeline
Receptionist/Medical Assistant
Physlim Physician Guided Weight Loss And Wellness
03.2024 - Current
Receptionist
The Howard Center For Women's Health
03.2021 - 01.2022
Bartender/FOH Manager
Redneck Gourmet
01.2019 - Current
High School Diploma -
Newnan High