Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Tori Redwine

Tori Redwine

Cincinnati,Ohio

Summary

Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention eager to apply time management and organizational skills. Promotes products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Teller Supervisor

PNC Bank
Cincinnati, Ohio
07.2019 - 04.2023
  • Accurately managed and balanced cash vault, audits and general ledger accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Identified transaction errors when debits and credits did not balance.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Received mortgage and other loan payments, verifying payment dates and amounts due.
  • Leveraged customer service and sales abilities to consistently meet performance goals.
  • Transmitted orders to supply cash to meet daily needs.
  • Liaised between bank branches regarding best practices and operations.

Designated Hitter

Walgreens
Cincinnati, Ohio
08.2016 - 07.2019
  • Engaged with customers and worked to resolve product and service issues.
  • Used different knowledge banks to research customer problems and develop accurate responses.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Accurately received, reviewed, filled and labeled prescriptions daily. delivering prompt and efficient patient care.
  • Greeted and assisted customers in all departments by answering questions, locating items or referring to store manager/pharmacist on duty for [medication, if applicable] information.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Entered prescription information into computer databases.

Education

High School Diploma -

Fairfield High School
Fairfield, OH
05.2016

Skills

  • Regulatory Compliance
  • Customer Service-Oriented
  • Data Entry
  • Attention to Detail
  • Fraud Detection
  • Pleasant and Personable
  • Decision Making
  • Time Management
  • Honest and Ethical
  • Discrepancy Resolution

Timeline

Teller Supervisor

PNC Bank
07.2019 - 04.2023

Designated Hitter

Walgreens
08.2016 - 07.2019

High School Diploma -

Fairfield High School

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Tori Redwine