Zacharia Lake
105 School Ave, Cheswick,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Teller Supervisor
PNC Bank
New Kensington, PA
02.2021 - Current
- Performed daily/weekly coaching techniques and skills to the team
- Performed weekly/monthly data reports
- Cash Management
- Inventory Management
- Provided daily supervision and guidance to teller staff, ensuring compliance with bank policies and procedures.
- Developed and implemented strategies to ensure customer satisfaction and meet service standards.
Lead Assistant Manager
Speedway Gas Station
Pittsburgh, PA
04.2019 - 11.2020
- Accomplished daily reports including balancing the safe and daily lottery reconciliation
- Inventory management
- Ordered Inventory, cash/coin, and lottery items
- Provided customer service while handling cash and credit card transactions
Team Member
Target
Coraopolis, PA
10.2013 - 04.2019
- Fulfilled online orders and packed products to be shipped
- Provided quality customer service and assisted with customer check out and returns
- Handled cash and credit card transactions
Education
Bachelor of Science - Accounting
Robert Morris University
Coraopolis, PA05-2018
Skills
- Regulatory Compliance Awareness
- Transaction Processing Efficiency
- Professionalism and Ethics
- Banking Product Knowledge
- Consumer Banking
- Staff Management
- Risk Management
- Cash Auditing
- Transaction Processing
- Fraud Detection
- Cash Handling
- Vault Monitoring
- Regulatory Compliance
- Cash Drawer Reconciliation
- Exceptional Customer Service
- Customer Service-Oriented
Timeline
Teller Supervisor
PNC Bank
02.2021 - Current
Lead Assistant Manager
Speedway Gas Station
04.2019 - 11.2020
Team Member
Target
10.2013 - 04.2019
Bachelor of Science - Accounting
Robert Morris University
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