Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Tori Rouse

Columbus,NC

Summary

Energetically spearheaded office operations at Green Creek Appraisal, enhancing efficiency by streamlining workflow and mastering supply management. Demonstrated exceptional organizational skills and customer service, significantly improving client satisfaction. Excelled in office administration and data entry, showcasing a remarkable ability to multitask and maintain confidentiality.

Overview

3
3
years of professional experience

Work History

Office Manager

Green Creek Appraisal
12.2021 - No
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Title Recorder

Lemon Brew Abstract
12.2019 - 11.2021
  • Streamlined workflow processes by working collaboratively with colleagues, resulting in increased efficiency and productivity.
  • Managed confidential information with utmost discretion, ensuring privacy and maintaining trust between stakeholders involved in sensitive matters.
  • Collaborated with various departments to maintain accurate inventory lists of archived materials, promoting efficient resource allocation within the organization.
  • Enhanced accuracy in record-keeping by diligently reviewing and verifying all incoming documents before storage.

    • Technician

    Tega Cay Eye Care
    06.2018 - 12.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

    • Education

    Nursing

    University of South Carolina Lancaster
    Lancaster, SC

    Skills

    Customer Service

    Timeline

    Office Manager

    Green Creek Appraisal
    12.2021 - No

    Title Recorder

    Lemon Brew Abstract
    12.2019 - 11.2021

    Technician

    Tega Cay Eye Care
    06.2018 - 12.2019

    Nursing

    University of South Carolina Lancaster

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