Torian Glover
Charlotte,NC
Summary
Security Officer with over four years of experience in security and safety compliance. Acts quickly and confidently during crisis events and emergencies. Extensive training in security and surveillance procedures for public and private needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer Supervisor
Allied Universal Security Services, Systems And Solutions
06.2020 - Current
- Viewed CCTV footage of Wells Fargo facilities and other unauthorized areas for theft and crime.
- Trained new security officers on policy's and procedures; and informed them when they changed.
- De-escalation of incidents when they arose at Wells Fargo bank branch.
Apartment Leasing Agent
Occupancy Heroes Incorporated
02.2019 - 07.2020
- Maintained accurate records of all correspondence with and from tenants.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Encouraged prospective tenants to fill out applications after property tours.
Patient Case Coordinator
Amerisource Bergen -Lash Group
10.2016 - 05.2018
- Answered telephones, provided information to callers, and transferred calls to appropriate individuals.
- Greeted visitors, callers and handled their inquiries or directed them to appropriate persons according to their needs.
- Researched patient eligibility using various database management software.
Call Center Associate
Convergys
01.2016 - 10.2016
- Provided excellent service and attention to customers through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
Education
Certified Pharmacy Technician - Pharmacy Technician
Southeastern Institute - Charlotte
Charlotte, NC06.2014
Skills
- Computer literacy
- Monitoring computer surveillance systems
- Customer service
- Training of other security officer's
- De-escalation training
Certification
- Data Analysis, Coursera.
Timeline
Security Officer Supervisor
Allied Universal Security Services, Systems And Solutions
06.2020 - Current
Apartment Leasing Agent
Occupancy Heroes Incorporated
02.2019 - 07.2020
Patient Case Coordinator
Amerisource Bergen -Lash Group
10.2016 - 05.2018
Call Center Associate
Convergys
01.2016 - 10.2016
Certified Pharmacy Technician - Pharmacy Technician
Southeastern Institute - Charlotte
- Data Analysis, Coursera.
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