Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torian Jones

Pontiac,MI

Summary

Proven leader with extensive experience at Five Below, adept in team management and customer service. Excelled in enhancing store operations, achieving sales targets, and mentoring staff for optimal performance. Demonstrated ability to boost customer satisfaction and foster repeat business through effective communication and a results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sales Lead Keyholder

Five Below
06.2024 - Current
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store three to five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Achieved sales targets consistently through product knowledge and persuasive communication skills.

Sales Associate

Five Below
11.2021 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Head Camp Counselor

Roeper Summer Day Camp
06.2023 - 08.2024
  • Evaluated campers'' growth and development by conducting end-of-session assessments and providing feedback for future improvement.
  • Promoted a positive camp environment by effectively managing camper behavior and addressing conflicts in a timely manner.
  • Enhanced camper experience by developing and implementing engaging activities and programs tailored to various age groups.
  • Strengthened relationships with parents through effective communication regarding camper progress, issues, and achievements.
  • Maintained accurate records of camper attendance, incident reports, and evaluations to ensure compliance with state regulations and camp policies.
  • Created memorable experiences for campers by incorporating creative themes into weekly programming that engaged their imaginations.

Education

High School Diploma -

Avondale High School
Auburn Hills, MI
05.2023

Bachelor of Science - Nursing

Grand Valley State University
Allendale, MI
12.2027

Associate of Science - Nursing

Oakland Community College
Auburn Hills, MI
12.2027

Skills

Team Management

Store operations

Customer Service

Training and mentoring

Cash Handling

Team Leadership

Friendly and Helpful

Honest and Dependable

Flexible Hours

Group leadership

Timeline

Sales Lead Keyholder

Five Below
06.2024 - Current

Head Camp Counselor

Roeper Summer Day Camp
06.2023 - 08.2024

Sales Associate

Five Below
11.2021 - 08.2023

High School Diploma -

Avondale High School

Bachelor of Science - Nursing

Grand Valley State University

Associate of Science - Nursing

Oakland Community College

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Torian Jones