Toriana McGuire
Newport News,VA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Outer Edge Gifts
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Housing Manager
TNA Holdings
01.2021 - 12.2022
- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
- Negotiated contracts with vendors, securing favorable terms while maintaining quality service provision.
- Managed budget effectively, reducing operating costs without compromising the quality of services provided.
Personal Care Assistant
Comfort Keepers
01.2020 - 08.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
GED -
Smithfield High School
Smithfield, VASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Multitasking
- Customer relations
- Employee scheduling
- Operations management
- Sales growth
- Cost reduction
- Business development
Timeline
Assistant Manager
Outer Edge Gifts
01.2023 - Current
Housing Manager
TNA Holdings
01.2021 - 12.2022
Personal Care Assistant
Comfort Keepers
01.2020 - 08.2021
GED -
Smithfield High School
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