Torie Lynch
Grad Student, Food Server, Grad Assistant
Woodland Hills,CA
Summary
Results-oriented food service and marketing professional with a proven track record in brand-building strategies and enhancing customer service. Expertise in social media marketing and public speaking has driven engagement and fostered client loyalty. Achievements include significant growth through innovative campaigns and effective leadership, positioning the brand for sustained success.
Currently a student of Public Policy and Dispute Resolutions at Pepperdine University in Malibu. Seeking a future career in International Relations, Cybersecurity, Diplomatic Relations and Conflict Resolution.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Server
Rigatony's Italian
Tempe, AZ
01.2024 - 08.2024
- Delivered outstanding service to numerous customers each day.
- Utilized POS systems to process orders, divide payments and compute totals.
- Presented menus and addressed inquiries about menu items.
- Served wine to customers, ensuring that the proper glassware was used during presentations.
- Kept detailed transaction records in compliance with regulations.
Food Service Pastor
Christ's Church of the Valley - Cafe and Grill
Laveen, AZ
05.2021 - 05.2023
- Run the daily operations for food service (café, grill, coffee shop) for a local church campus.
- Assist with the training, growth, and development of over 50 church volunteers.
- Led Bible study classes and facilitated small group discussions.
- Referred families and individuals to community support services, psychologists, or doctors for necessary care.
- Liaised with church staff and ministry discuss church growth objectives.
- Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
- Recruited volunteers for various ministries within the church.
- Developed long-term strategies for growth of the ministry.
Professional Actor
Multiple Companies
Los Angeles, CA
01.1992 - 01.2022
- Adapted performance style according to feedback from directors, producers, and fellow actors.
- Maintained physical fitness and appearance as per character requirements.
- Collaborated with director to find best interpretation for character.
- Featured in numerous TV programs, films, commercial advertisements as well as stage performances.
Insurance Agent for Allstate Insurance
Kevin Lum
Tempe, AZ
12.2020 - 05.2021
- Educated clients about insurance coverage, policy limits, and regulatory guidelines.
- Created and deployed winning tactics to attract additional customers.
Food Truck Owner
Awesomesauce Bowls: "One World, Many Sauces"
Tempe, United States
10.2017 - 05.2021
- Received Best of the Valley award for excellence in Local Healthy Food Trucks in 2020.
- Created and developed innovative menu concept.
- Developed and executed effective business strategies to boost revenue.
- Crafted innovative approaches to drive profits and penetrate new customer segments.
- Coordinated diverse events like food truck festivals and private gatherings.
- Tracked progress through developing plans and budgets.
Insurance Sales Agent
Nichole Schaffer
Phoenix, AZ
06.2020 - 12.2020
- Developed and implemented successful sales strategies to increase customer base.
- Built relationships with existing clients by providing exceptional service.
Vice President of Marketing and Brand Initiatives
Tilted Kilt Franchise Operating, LLC
Tempe, AZ
06.2015 - 03.2018
- Managed the artistic strategy for advertising campaigns to ensure uniform brand messaging.
- Launched customer loyalty initiatives enhancing repeat transactions.
- Maintained quality standards while obtaining cost-effective contracts from vendors.
- Directed advertising efforts across multiple channels such as print, digital, radio, television, and out-of-home.
- Managed relationships with external vendors and agencies to ensure timely delivery of marketing services.
- Planned and coordinated marketing events, programs, conferences and speaking engagements.
Local Marketing, Social Media Manager
Tilted Kilt Franchise Operating, LLC
Tempe, AZ
05.2007 - 05.2015
- Represented company at local and trade association meetings to promote products.
- Collected and analyzed market research data for use in forecasting.
- Coordinated marketing events at local restaurants.
- Planned advertising campaigns for online, print and other mediums.
- Enhanced local store marketing by guiding restaurant owners through strategic techniques.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
- Designed and executed targeted social media advertising campaigns, optimizing for reach, engagement, and conversion.
- Developed and implemented strategic social media marketing plans.
Restaurant Manager
Tilted Kilt Pub & Eatery, Ron Lynch
Tempe, AZ
05.2006 - 04.2007
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Coached staff on strategies to enhance performance and improve customer relations.
- Collaborated with local businesses to create mutually beneficial partnerships.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Managed recruitment, hiring, onboarding, training processes.
Restaurant Manager
Tilted Kilt Scottsdale, Kerry Phelps
Scottsdale , AZ
07.2005 - 05.2006
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Resolved conflicts among employees in an effective manner.
Personal Assistant
Private Estate Owners
Los Angeles, United States
01.2002 - 01.2004
- Oversaw household management tasks, including coordinating with service providers, event planning, errands, and managing schedules.
Education
MA - Public Policy And Law
Pepperdine University
Malibu, CA12-2026
Bachelors Degree - Communications With Media Emphasis
California State University
Northridge08-2005
Skills
- Food safety
- Memory retention
- POS operation
- High volume dining
- Customer service
- Liquor, wine, and food service
- Vendor relations
- Brand-building strategies
- Marketing campaigns
- Social media marketing
- Corporate communications
- Creative direction
- Influencer Engagement
- Insurance sales strategy
- Client retention
- Public speaking
- New hire training
- Materials preparation
- Classical acting
- Stage presence
- Character development
Affiliations
- Pepperdine Graziado Women's Business Association
- Pepperdine Women in Public Policy
- Christian Legal Society
Certification
- ANSI Food Safety Manager Certified
References
References available upon request.
Timeline
Server
Rigatony's Italian
01.2024 - 08.2024
Food Service Pastor
Christ's Church of the Valley - Cafe and Grill
05.2021 - 05.2023
Insurance Agent for Allstate Insurance
Kevin Lum
12.2020 - 05.2021
Insurance Sales Agent
Nichole Schaffer
06.2020 - 12.2020
Food Truck Owner
Awesomesauce Bowls: "One World, Many Sauces"
10.2017 - 05.2021
Vice President of Marketing and Brand Initiatives
Tilted Kilt Franchise Operating, LLC
06.2015 - 03.2018
Local Marketing, Social Media Manager
Tilted Kilt Franchise Operating, LLC
05.2007 - 05.2015
Restaurant Manager
Tilted Kilt Pub & Eatery, Ron Lynch
05.2006 - 04.2007
Restaurant Manager
Tilted Kilt Scottsdale, Kerry Phelps
07.2005 - 05.2006
Personal Assistant
Private Estate Owners
01.2002 - 01.2004
Professional Actor
Multiple Companies
01.1992 - 01.2022
MA - Public Policy And Law
Pepperdine University
Bachelors Degree - Communications With Media Emphasis
California State University
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