Torilyn Pletsch
Yuma,AZ
Summary
- Dynamic Licensed Insurance Professional with a proven track record at Foundever, excelling in policy analysis and problem-solving. Adept at enhancing customer understanding and satisfaction while streamlining processes.
- Recognized for fostering collaboration and maintaining productivity, leveraging strong time management skills to achieve organizational goals.
Overview
8
8
years of professional experience
Work History
Licensed Insurance Professional
Foundever
Phoenix, AZ
01.2025 - Current
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Team Supervisor
Valor Global
Phoenix, AZ
02.2023 - 10.2024
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
Credit Processing Associate
Mirku
Phoenix, AZ
07.2022 - 04.2023
- Ensured accurate data entry for all processed applications while maintaining strict adherence to deadlines.
- Improved credit processing efficiency by streamlining workflow and implementing new organizational systems.
Detention Officer
Yuma County Sheriff's Office
Yuma, AZ
10.2018 - 05.2021
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
Hostess/Food Runner
Chili's Bar and Grill
Yuma, AZ
03.2017 - 10.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma -
Grad Soultions LLC
Mesa04.2018
Skills
- Goal oriented
- Policy analysis
- Licensed insurance agent
- Problem-solving
- Time management
Timeline
Licensed Insurance Professional
Foundever
01.2025 - Current
Team Supervisor
Valor Global
02.2023 - 10.2024
Credit Processing Associate
Mirku
07.2022 - 04.2023
Detention Officer
Yuma County Sheriff's Office
10.2018 - 05.2021
Hostess/Food Runner
Chili's Bar and Grill
03.2017 - 10.2018
High School Diploma -
Grad Soultions LLC