Torilyn Schaub
Newcastle,PA
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Subway. Skilled in staff management and sales strategies, adept at fostering strong customer relations and improving service quality. Leveraged product knowledge and money handling expertise to boost repeat business, demonstrating a commitment to excellence and results.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Subway
07.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Front Cashier
Mangino's Pizzaria
04.2018 - 04.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Lincoln Park Performing Arts Cs
Midland, PA06.2021
Skills
- Money Handling
- Customer Relations
- Product and service knowledge
- Staff Management
- Sales Strategies
Timeline
Assistant Manager
Subway
07.2023 - Current
Front Cashier
Mangino's Pizzaria
04.2018 - 04.2023
High School Diploma -
Lincoln Park Performing Arts Cs