Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TORILYNN GRIGGS

Golden Valley,AZ

Summary

With over two decades of experience in operations management, procurement, customer service, & warehouse logistics, I have consistently demonstrated my ability to enhance operational efficiency & provide exceptional service. I am now seeking a new opportunity to leverage my extensive skills in customer relations, purchasing and team management to contribute to a dynamic and growth-oriented organization.

Overview

20
20
years of professional experience

Work History

Operations Manager

Quick Switch LLC
OREM, UtAH
06.2013 - 09.2023
  • Managed customer relations by providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.
  • Oversaw purchasing and sales operations, including vendor negotiations, order processing, inventory management, and warehouse logistics.
  • Acted as the primary point of contact for visitors and clients, managing front desk operations, and ensuring smooth communication.
  • Utilized QuickBooks and other software for data entry, financial tracking, and reporting to maintain accurate financial records.

Manager Operator

Harman 's
Provo, UT
09.2003 - 11.2013
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Answered incoming phone calls, and managed communication effectively.
  • Handled human resources tasks, including employing new staff, and terminating employment when necessary.
  • Ordered and inventoried merchandise to ensure adequate stock levels.
  • Managed and controlled cash transactions to maintain financial accuracy.
  • Maintained the cleanliness of the facility to ensure a welcoming environment.
  • Conducted employee orientation and training to onboard new hires.
  • Scheduled shifts and managed employee timetables to ensure smooth operations.
  • Ensured compliance with food safety regulations while preparing sandwiches.
  • Maintained a safe working environment by following food safety guidelines.
  • Ensured compliance with all health department regulations regarding food safety.

Education

High School Diploma -

American Fork High School
American Fork
05-2004

Skills

  • Customer service
  • Purchasing and inventory management
  • Financial management
  • Human resources
  • Payroll assistance
  • Communication
  • Cash management
  • Facility management
  • Team collaboration
  • Scheduling
  • Inventory management
  • Vendor negotiation
  • Warehouse logistics
  • Shift scheduling
  • Financial reporting
  • Process improvement
  • Microsoft Office Suite
  • QuickBooks
  • Warehouse management
  • Project management
  • Quality assurance
  • Employee training
  • Data entry

References

References available upon request.

Timeline

Operations Manager

Quick Switch LLC
06.2013 - 09.2023

Manager Operator

Harman 's
09.2003 - 11.2013

High School Diploma -

American Fork High School

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TORILYNN GRIGGS