Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
References
Timeline
Generic

Toriona Thomas

Raleigh,North Carolina

Summary

Dedicated and compassionate leader with strong communication skills and a commitment to respect and honesty. Highly motivated and detail-oriented, I demonstrate a strong work ethic through my academic achievements, professional experiences, and volunteer efforts. Proven track record of reliability and a passion for making a positive impact in every endeavor.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Homeless Prevention Case Manager

United Way 211
02.2024 - Current
  • Built trusting relationships with clients by maintaining open lines of communication and demonstrating empathy for their individual experiences.
  • Delivered culturally competent care working effectively with diverse populations experiencing homelessness risk factors.
  • Served as a liaison between clients and support networks, fostering a collaborative approach to preventing homelessness.
  • Conducted thorough assessments of client needs, identifying key areas for intervention and support.

PROGRAM ASSISTANT

Game Changers
05.2023 - 02.2024
  • Assisting in organizing fundraisers; Assisting with establishing and maintaining community partnerships; community outreach; communications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

EDUCATIONAL INTERN

Southeast Raleigh Elementary
01.2023 - 04.2023
  • Assisting with students in various subject areas, mentoring using diversity awareness and problem solving skills, and provided social skill groups.
  • Assisted teachers in developing and implementing lesson plans.
  • Collaborated with fellow educators to share best practices and develop new teaching methodologies.
  • Organized field trips and guest speakers to supplement course content and deepen students'' understanding of relevant topics.
  • Coordinated interdisciplinary projects that encouraged critical thinking across multiple subject areas.

RESIDENCE LIFE ASSISTANT

SAU Work-Study
09.2021 - 05.2022


  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

IT TECHNICIAN

SAU Work-Study
09.2019 - 05.2020
  • Documenting technical work order requests made by SAU faculty, staff & students; assisting and completing IT repairs under supervisor's direction; closing out completed IT requests.

Education

Masters of Public Administration -

North Carolina Central University
Durham, NC
08.2024 - 08.2026

Bachelor of Arts - Sociology

Saint Augustine's University
Raleigh, North Carolina
05.2023

Skills

  • Time-management efficiency
  • Open-minded to learning new skills
  • Exemplary leadership & handling conflict skills
  • Interpersonal, social, and written communication skills
  • Counseling children both individually and in group sessions
  • Ability to recognize problems & complex problem solving skills
  • Organizational skills
  • Fast learner
  • Multitasking skills
  • Listening & comprehending
  • Teamwork skills

Accomplishments

    Community Service & Volunteer Work/Activities/Memberships

    ● SAU Sociology Club, September 2021-present

    *Vice-president

    ● Alpha Kappa Mu Honor Society, Alpha Alpha Chapter, February 2022-present

    *Secretary for Chapter

    ● SAU Student Ambassador, August 2021-present

    ● SAU TRIO, August 2019-present

    ● NAACP, Present Member

    ● SAU Peer Mentor, August 2020 - June 2021

    ● SAU Food Pantry Volunteer

    ● B4L Foundation, Inc *Non-profit organization volunteer

Community Service

  • SAU Sociology Club, Vice-president, 09/01/21, present
  • Alpha Kappa Mu Honor Society, Alpha Alpha Chapter, Secretary for Chapter, 02/01/22, present
  • SAU Student Ambassador, 08/01/21, present
  • SAU TRIO, 08/01/19, present
  • NAACP, Present Member, present
  • SAU Peer Mentor, 08/01/20, 06/01/21
  • SAU Food Pantry Volunteer
  • B4L Foundation, Inc., Non-profit organization volunteer

References

  • Dr. M.I. Moses, Saint Augustine's University, Assistant Professor of Education, mimoses@st-aug.edu, 919.516.4103
  • Mr. Colin Adams, Saint Augustine's University, Assistant Professor of Psychology, cbadams@st-aug.edu, 919.516.4078
  • Ms. LaWarren Wilson, B4L Foundation, Inc., b4lfoundationinc@gmail.com, 980.999.0941

Timeline

Masters of Public Administration -

North Carolina Central University
08.2024 - 08.2026

Homeless Prevention Case Manager

United Way 211
02.2024 - Current

PROGRAM ASSISTANT

Game Changers
05.2023 - 02.2024

EDUCATIONAL INTERN

Southeast Raleigh Elementary
01.2023 - 04.2023

RESIDENCE LIFE ASSISTANT

SAU Work-Study
09.2021 - 05.2022

IT TECHNICIAN

SAU Work-Study
09.2019 - 05.2020

Bachelor of Arts - Sociology

Saint Augustine's University

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