Torre Naas, SHRM-CP
Tucson,AZ
Summary
Compassionate HR Manager with a background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Manager
Madden Media
11.2019 - Current
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Benefits Operations Specialist
Isolved
04.2019 - 11.2019
- Evaluated customer needs and feedback to drive benefit plan objectives and improvements.
- Educated staff on benefit offerings to assist in better decisions made for individuals.
- Frequently reviewed and audited elections to ensure accuracy.
- Built plans in the iSolved platform and managed a tight timeline.
HCM Sales Consultant
Isolved (Previously Advanced Payroll Concepts)
09.2018 - 04.2019
- Evaluated client needs for Human Capital Management to create the best package of services.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
HR & Benefits Consultant
Advanced Payroll Concepts
07.2014 - 09.2018
- Designed benefits packages for groups, large & small by establishing organization's needs, identifying budgetary limitations and proposing innovative methods to cut costs.
- Created Benefits and HR Policy documents for legal compliance and ensured sign offs by all staff
- Resolved issues and inquiries from plan participants regarding health and ancillary benefits and deductions through telephone, email, and in-person interactions.
- Processed payroll as needed for all clients I was managing
- Built relationships with vendors to foster quality service delivery.
Education
Associate of Science -
Adams State University
AlamosaSkills
- HR Processes & Procedures
- Benefits Administration
- Payroll Processing & Oversight
- HR Legal Compliance
- Change management
- HR software proficiency
- Retention strategies
- Recruitment strategies
- Diversity and inclusion
- Organizational development
- Employee Policy Development & Revision
- Human Capital Management
Certification
- SHRM-CP - SHRM Certified Professional
SHRM-CP
I gained my SHRM-CP credentials in February of 2023 to continue to learn and grow in the Human Resources field and to fuel my curiosity.
Timeline
HR Manager
Madden Media
11.2019 - Current
Benefits Operations Specialist
Isolved
04.2019 - 11.2019
HCM Sales Consultant
Isolved (Previously Advanced Payroll Concepts)
09.2018 - 04.2019
HR & Benefits Consultant
Advanced Payroll Concepts
07.2014 - 09.2018
Associate of Science -
Adams State University