

Operations management professional with solid nursing and MA knowledge and expertise in medical records management. Committed to enhancing patient care by effectively coordinating clinical support and streamlining appointment scheduling. Strong communicator with a track record of fostering collaborative environments and improving operational efficiency.
• Assisted four healthcare providers with daily clinical operations in a fast-paced medical practice
• Prepared examination and procedure rooms, ensuring equipment and supplies were organized and ready for patient care
• Recorded patient vital signs and documented detailed clinical notes during appointments
• Scheduled patient appointments, coordinated calendars, and managed follow-up visits
• Assisted with booking and coordinating surgical cases and in-office procedures
• Supported providers during in-office procedures by preparing instruments, supplies, and treatment areas
• Processed patient payments and managed point-of-sale transactions for medical products and services
• Maintained accurate patient records while ensuring professionalism, confidentiality, and attention to detail
• Provided comprehensive front office and clinical support typical of a Medical Assistant role