Mason Thousand
Chesapeake,VA
Summary
Skilled employee with 1.5 years experience of working in the restaurant business. Experienced in exceptional customer service, team building, and working in a diverse environment. Operates with integrity, delivers on commitments, and hold peers accountable.
Overview
1
1
year of professional experience
Work History
Busser
Ninja Steak House
01.2025 - Current
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Monitored dining room inventory and replenished as necessary.
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
- Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
- Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
- Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
Education
High School Diploma - Undetermined
Western Branch High School
Chesapeake, VA06-2026
Skills
- Server support
- Cleaning procedures
- Food safety
- Memory retention
- Clear communication
- Quality assurance
- Interpersonal relations
- Guest relations
- Restaurant etiquette
- Positive attitude
- Customer service excellence
- Workplace safety
- Multitasking and organization
- Reliability and punctuality
- Team collaboration
Timeline
Busser
Ninja Steak House
01.2025 - Current
High School Diploma - Undetermined
Western Branch High School