Summary
Overview
Work History
Education
Skills
Timeline
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TORRIAN MCBRIDE

Memphis,USA

Summary

Versatile Area Manager of Operations at Amazon with expertise in logistics and supply chain management. Consistently deliver impressive results by increasing department productivity by 30%. Previous experience at INGERSOLL RAND-TRANE showcased ability to enhance fulfillment rates through meticulous planning and quality assurance. Exceptional leadership skills and proficiency in Microsoft Excel drive results and cultivate high-performing teams. Experienced operations professional who prioritizes optimizing processes and fostering team collaboration to achieve measurable outcomes. Strengths in resource management, strategic planning, and problem-solving contribute to seamless operations in dynamic environments.

Overview

6
6
years of professional experience

Work History

AREA MANAGER OF OPERATIONS

Amazon
03.2023 - Current
  • Managed and coached a team of 50+ associates in the inbound/outbound department to ensure daily productivity goals were met
  • Crafted detailed training resources incorporating best practices and real-time data analysis; elevated outbound department productivity by 30% and reduced onboarding time for new hires by 40%
  • Coordinated with fellow Area Managers to strategically balance labor, resulting in a 20% reduction in overtime costs and consistently meeting or exceeding operational targets
  • Communicate policies to team and act as the primary information source for the team maintaining compliance, consistency, and taking corrective action when needed
  • Encourage adherence to OSHA regulations and other safety initiatives to guarantee a secure workplace for all employees
  • Ensure procedures are followed for building security and product loss prevention
  • Assisted in developing new products and services within the organization's portfolio of offerings
  • Created budgets and monitored expenses to ensure cost effectiveness within the department
  • Directed administrative activities directly related to making products or providing services

PROCESS ASSISTANT

INGERSOLL RAND-TRANE
07.2019 - 01.2023
  • Implemented procedures such as planning, as well as tasks such as reviewing earlier audits in the area and professional literature as an auditor
  • Notified the proper departments and staff about the approaching audit and its sand set up opening meetings
  • Counted items and stored data into computer databases, ensuring optimal conditions to keep goods fresh and clean, identifying products damaged during shipping, and certifying the quality of goods are all responsibilities of this position
  • Processed customer orders and invoices, ensuring accuracy and timely delivery
  • Focused on quality and efficiency to maximize fulfillment rates
  • Followed company safety standards by maintaining awareness of surroundings and exercising good judgment
  • Maintained up-to-date knowledge of industry regulations and best practices related to processing operations
  • Trained new employees to use processing equipment, follow safety protocols, and properly handle hazardous materials
  • Participated in sprint planning meetings to provide valuable feedback related to quality assurance activities

MARKETING INTERN

Progressive Insurance
05.2021 - 08.2022
  • Assisted in marketing strategy implementation to drive customer acquisition, engagement, and retention
  • Provided customer service support via phone, email, or live chat applications
  • Assessed customer and employee satisfaction Conducted spreadsheets
  • Brainstormed creative ideas to improve branding and company messages
  • Worked closely with team, gaining knowledge of day-to-day processes and duties
  • Curated social media content and managed accounts to increase engagement

Education

Bachelor of Science - Management

Mississippi Valley State University
Itta Bena, MS
01.2021

Skills

  • Microsoft Applications
  • Payroll Administration and Timekeeping
  • Decision-Making
  • Logistics management
  • Oracle
  • Operational efficiency
  • Safety management
  • Warehouse management
  • Cross-functional coordination
  • Workforce planning

Timeline

AREA MANAGER OF OPERATIONS

Amazon
03.2023 - Current

MARKETING INTERN

Progressive Insurance
05.2021 - 08.2022

PROCESS ASSISTANT

INGERSOLL RAND-TRANE
07.2019 - 01.2023

Bachelor of Science - Management

Mississippi Valley State University

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TORRIAN MCBRIDE