Torrie Stewart
Cleveland
Summary
Dynamic professional with extensive experience in commercial and residential cleaning, notably at Cleveland Clinic. Proven ability to exceed cleanliness standards through deep cleaning techniques and exceptional time management. Adept at delivering outstanding customer service while training and managing teams to enhance productivity and client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
Health Care Service Corporation
Aurora
02.2025 - Current
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned rooms to occupant-ready status to satisfy future guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
DSP
ViaQuest Behavioral Health
Brooklyn
03.2018 - 04.2025
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Drove clients to doctors' appointments and social outings.
- Organized oral medications for clients following dosage and schedule requirements.
Environmental Services Housekeeper
Cleveland Clinic
Cleveland
06.2023 - 02.2025
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Dusted furniture, pictures, window sills and other surfaces.
- Kept business entrances clean, tidy and professional in appearance.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Franchise Owner
T&A CLEANING SOLUTIONS LLC
Cleveland
03.2020 - 05.2022
- Executed performance reviews to encourage improved productivity for team members.
- Trained with experienced franchisees to learn ins-and-outs of business and corporate requirements.
- Delegated work to staff, setting priorities and goals.
- Recruited, trained and managed a team of employees to deliver excellent customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Education
High School Diploma -
Jane Addams
Cleveland, OH05-1997
Skills
- Commercial and residential cleaning
- Work organization
- Time management
- Customer service
- Deep cleaning
- Venipuncture techniques
- Specimen collection
- Blood culture collection
- Specimen handling
- Butterfly needle technique
Certification
PHLEMBOTOMIST
MED CERT TRAINING CENTER SEPTEMBER 2023
Timeline
Housekeeper
Health Care Service Corporation
02.2025 - Current
Environmental Services Housekeeper
Cleveland Clinic
06.2023 - 02.2025
Franchise Owner
T&A CLEANING SOLUTIONS LLC
03.2020 - 05.2022
DSP
ViaQuest Behavioral Health
03.2018 - 04.2025
High School Diploma -
Jane Addams
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