Torry Lingle
Millersville,PA
Summary
Results-driven leader with experience in customer service and team management. Skilled in inventory management and time management, consistently achieving positive outcomes through effective conflict resolution and project oversight. Eager to contribute to a team focused on enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Group Supervisor
Lancaster Recreation Commission
Lancaster , PA
04.2026 - Current
- Developed engaging lesson plans to enhance participant learning experiences.
- Coordinated daily activities for youth programs and community events.
- Supervised children during before and after school activities to ensure safety and engagement.
- Assisted group supervisors in maintaining a safe environment, contributing to overall participant well-being.
- Assisted in training new staff on program procedures and safety protocols.
Lead Sales Associate
Hershey Entertainment & Resorts
Hershey, PA
08.2023 - Current
- Led team to deliver exceptional guest service experiences, enhancing overall customer satisfaction.
- Assisted guests in selecting products through detailed information and tailored recommendations, enhancing their shopping experience.
- Resolved customer complaints effectively, fostering positive relationships and satisfaction during interactions.
- Managed inventory levels for merchandise and promotional items, ensuring optimal product availability for guests.
Camp Counselor
Palmyra Recreation Commision
Palmyra , PA
05.2023 - 08.2025
- Engaged children in arts and crafts, sports, games, and field trips, creating a fun and safe environment.
- Supervised daily activities for campers, ensuring safety and fostering engagement.
- Communicated with parents about camper progress and addressed concerns to maintain strong relationships.
Hostess
Sinkhole Saloon & Grill
Palmyra , PA
01.2022 - 05.2023
- Welcomed guests with friendly greetings upon arrival, fostering a welcoming atmosphere.
- Coordinated reservations to optimize dining service and guest experience.
- Maintained cleanliness and organization of dining area and hostess stand throughout shifts. of the dining area and hostess stand throughout shifts.
Education
Bachelor of Science - Business Administration
Millersville University of Pennsylvania
Millersville, PA05-2028
High School Diploma -
Palmyra Area High School
Palmyra, PA06-2024
Skills
- Customer service
- Team leadership
- Project management
- Conflict resolution
- Event coordination
- Inventory management
- Time management
Timeline
Assistant Group Supervisor
Lancaster Recreation Commission
04.2026 - Current
Lead Sales Associate
Hershey Entertainment & Resorts
08.2023 - Current
Camp Counselor
Palmyra Recreation Commision
05.2023 - 08.2025
Hostess
Sinkhole Saloon & Grill
01.2022 - 05.2023
Bachelor of Science - Business Administration
Millersville University of Pennsylvania
High School Diploma -
Palmyra Area High School