Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Toshiko McGehee

San Antonio,TX

Summary

Dedicated Sales Representative with excellent lead generation skills and more than 20 years of experience. Bilingual (Japanese) and knowledgeable in methods used to close sales deals.

Capable university-level educator with solid background as well-regarded Japanese teacher. Skillfully engage students in topics to drive home points and expand intellectual horizons. Articulate speaker with good documentation and mentoring abilities.

Overview

24
24
years of professional experience

Work History

Japanese Teacher on Saturday

Nishiyamato Academy School
Irvine, CA
04.2022 - 07.2023
  • Developed and implemented lesson plans to teach Japanese language, culture, customs, and traditions.
  • Educated students about Japanese national language , Chinese character, Mathematics in Japanese through immersive activities.

Reservation Agent

Japan Airlines
El Segundo, CA
12.2022 - 05.2023
  • Assisted customers via phone by providing confirmations, answering questions and offering general information.
  • Researched and resolved customer issues.
  • Verified guest information and payment options ensuring accuracy and completeness.
  • Answered inbound calls and responded to customer inquiries regarding reservations.

Sales Manager

Redac Gateway Hotel
Torrance, CA
05.2022 - 10.2022
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Managed daily operations of sales department, including supervision of staff members.

Director and Secretary

Samuraiworks Hawaii, Inc.
Honolulu, HI
05.2019 - 06.2020
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Motivated and supported field workers completing work to increase work quality and efficiency.
  • Lead team of 8 employees in all operations including sales, service, parts and office functions.

Sales Manager

Hana Hou ( Hawaiian Airline In-flight Magazine)
Honolulu, HAWAII
02.2018 - 11.2019
  • Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Hired and motivated 8-member team achieving over $30,000,000 in sales per year.

Customer Service Representative

GMS Corporation at Westin Hotel Tokyo
Tokyo, Japan
11.2012 - 11.2016
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Met or exceeded revenue objectives by promoting memberships to customers during service, account and sales follow-up calls.

President

ACEN Guam, Inc.
Guam, USA
02.1999 - 02.2004
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Generated new business by reaching out to prospective clients by e-mail, telemarketing and presenting at tradeshows nationwide.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.

Education

Some College (No Degree) - Nursing Education

DePaul University
Chicago, IL
05.1982

Bachelor of Art in English - English Language And Literatu

Toyoeiwa Jogakuin College
Tokyo Japan
03.1976

Skills

*Persuasive negotiations

*Product and service management

*Team building

*Sales territory growth

*Negotiations expert and strong deal closer

*Excellent communications skills

*Consultative sales

*Strategic Account Development and Management

Timeline

Reservation Agent

Japan Airlines
12.2022 - 05.2023

Sales Manager

Redac Gateway Hotel
05.2022 - 10.2022

Japanese Teacher on Saturday

Nishiyamato Academy School
04.2022 - 07.2023

Director and Secretary

Samuraiworks Hawaii, Inc.
05.2019 - 06.2020

Sales Manager

Hana Hou ( Hawaiian Airline In-flight Magazine)
02.2018 - 11.2019

Customer Service Representative

GMS Corporation at Westin Hotel Tokyo
11.2012 - 11.2016

President

ACEN Guam, Inc.
02.1999 - 02.2004

Some College (No Degree) - Nursing Education

DePaul University

Bachelor of Art in English - English Language And Literatu

Toyoeiwa Jogakuin College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Toshiko McGehee