Tovah Guinn
Edgewater,FL
Summary
Well-qualified beauty and jewelry associate familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Kohls Department Store
08.2018 - 07.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Crew Member
Dunkin' Donuts
05.2017 - 05.2018
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Arts - Cosmetology
Daytona State College
Daytona Beach, FL07.2020
High School Diploma -
Warner Christian Academy
South Daytona, FL05.2018
Skills
- Merchandise Receiving and Handling
- Retail Sales
- Diamond and Gem Knowledge
- Returns and Exchanges
- Facials and Chemical Treatments
- Merchandise Recommendations
- Sales Expertise
- Sales Coordination
- Hospitality and Accommodation
- Marketing
- Service Management
- Goal-Driven
Timeline
Beauty Advisor
Kohls Department Store
08.2018 - 07.2023
Crew Member
Dunkin' Donuts
05.2017 - 05.2018
Associate of Arts - Cosmetology
Daytona State College
High School Diploma -
Warner Christian Academy
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